Desktop Support Technician

Job Description

Job Description

Desktop Support TechnicianPosition Summary

The Desktop Support Technician is responsible for the installation, configuration, deployment, and documentation of end-user technology and IT equipment across facility locations and construction-related projects. This role serves as the hands-on resource responsible for receiving, staging, implementing, and supporting technology devices while collaborating with technical teams, operational stakeholders, and project personnel to ensure successful deployments.

This position focuses on execution, asset management, hardware installation, device readiness, and user support activities.

Key ResponsibilitiesDevice Deployment & Installation

• Receive, stage, inventory, and deploy IT equipment for new site openings, renovations, relocations, and technology refresh initiatives.
• Install, configure, and support desktops, laptops, monitors, printers, phones, wireless devices, and other end-user technology.
• Set up and connect equipment in office, operational, and shared work environments.
• Verify device connectivity and functionality.
• Configure workstations and peripheral devices according to established standards.
• Perform basic troubleshooting to ensure equipment is fully operational prior to deployment completion.

Inventory & Asset Management

• Coordinate receiving and tracking of incoming technology equipment.
• Verify asset information, serial numbers, and inventory accuracy.
• Transport equipment to designated installation locations.
• Maintain accurate inventory records throughout the deployment lifecycle.
• Track assets and report discrepancies when identified.

Documentation & System Updates

• Update asset management and service management systems.
• Document device assignments, locations, configurations, and deployment status.
• Maintain records of installed equipment and connected devices.
• Complete deployment checklists and supporting project documentation.

Infrastructure & Deployment Support

• Perform cable management and workstation organization.
• Verify physical connectivity of deployed equipment.
• Assist with equipment installation in technology rooms and communications spaces.
• Support infrastructure deployment activities under the direction of technical engineering teams.

Project Deployment Support

• Collaborate with technical teams, project stakeholders, operations personnel, supply chain partners, and construction teams during deployment activities.
• Support new construction, renovation, relocation, and expansion projects.
• Participate in site readiness assessments and deployment planning efforts.
• Meet established deployment schedules and implementation deadlines.

Required Qualifications

• Associate degree in Information Technology or equivalent work experience preferred.
• 1-3 years of experience deploying, installing, or supporting end-user technology.
• Experience deploying desktops, laptops, printers, phones, and related hardware.
• Basic understanding of networking concepts, including connectivity and network access.
• Experience with inventory management and asset tracking processes.
• Ability to lift and move technology equipment as needed.

Preferred Qualifications

• Experience working in a healthcare or highly regulated environment.
• Experience supporting large-scale technology deployments, site openings, or facility projects.
• Familiarity with IT service management and asset tracking platforms.
• Experience with device staging, imaging, and asset tagging processes.
• Knowledge of structured cabling and cable management best practices.

Key Skills

• Hardware Deployment & Installation
• Device Configuration
• Technical Troubleshooting
• End-User Support
• Asset & Inventory Management
• Cable Management
• Documentation & Record Keeping
• Time Management
• Organization & Attention to Detail
• Customer Service & Communication

Job Type & Location

This is a Contract position based out of Indianapolis, IN.

Pay and Benefits

The pay range for this position is $18.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Indianapolis,IN.

Application Deadline

This position is anticipated to close on Aug 7, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.