Business Analyst

DEPARTMENT: Information Technology JOB CLASSIFICATION: Full-Time FLSA CLASSIFICATION: Exempt REPORTS TO: Director, Information Technology or Applications Developer Lead POSITIONS SUPERVISED: None TRAVEL REQUIRED: 25% WORK SCHEDULE: Day Shift POSITION SUMMARY The business analyst acts as the main point of contact for applications users when they encounter an issue. This position finds solutions and communicates best practices to resolve all user issues. ESSENTIAL FUNCTIONS Manages and prioritizes employee inquiries and provides solutions, training, and direction on reported issues. Conducts meetings with vendors on the company's behalf to gather information and best practices for company applications. Serves as the main point of contact for vendors and communicates feedback as needed. Duplicates common application issues to demonstrate, document, and test the problem in order to develop solutions. Performs other related duties as assigned. POSITION QUALIFICATIONS Associate degree in Computer Science or any combination of educational and professional experience that would meet the responsibilities listed above. Excellent communication and interpersonal skills, with the ability to interact with team members company-wide. Ability to multitask, work efficiently both independently and collaboratively in a fast-paced and ever-evolving environment, and learn and adapt quickly while maintaining strong attention to detail. Proven ability to facilitate and manage communication between team members and technological and development teams. Experience with project management as well as customer service skills. WORK ENVIRONMENT Primarily an office environment with occasional project site visits. ADA PHYSICAL DEMANDS The following outlines how much on-the-job time is spent on specific physical activities. Under 1/3 of your time will be spent standing. Up to 2/3 of your time will be spent walking. Over 2/3 of your time will be spent sitting, using hands to finger, handle, or feel, and talking or hearing. Our office environment requires extensive computer work and the use of the phone. About the Team At Miron, we: Create relationships built on honesty, integrity, and respect. Accept challenges, take the initiative, welcome hard work, and empower one another. Communicate with transparency at every opportunity, asking questions to gain clarity and understanding. Speak up, listen up, and recognize it to strengthen our team and hold one another accountable. Pursue excellence in our craft and utilize the best tools and processes to deliver safe, quality, and productive construction. Make sound decisions by focusing on the details, thinking it through, and asking for help when needed. Fulfill the commitments we make to our clients, our partners, and each other. Recognize achievements and celebrate successes together. Represent the best of Miron and the best of ourselves wherever we go. Serve the communities in which we live and work, giving back whenever and wherever we can. Miron Construction Co., Inc. is proud to be an Equal Opportunity / Afffirmative Action Employer. We welcome and encourage ALL qualified applicants to apply for our open career opportunities. Job Info Job Identification 156 Job Category Information Technology Posting Date 06/15/2026, 08:27 PM Job Schedule Full time Locations 1471 McMahon Dr, Neenah, WI, 54956, US (On-site) Salary Range $70K - $90K (based on experience) #J-18808-Ljbffr