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IT Support Engineer

$75k - $85k

Crawford Thomas Recruiting

IT Support Engineer
Onsite in Jacksonville, FL
$75,000-$85,000

Are you passionate about IT infrastructure and ready to make a tangible impact in a dynamic, fast-paced environment? Our client is seeking a skilled IT Support Engineer to manage and support our Windows-based endpoints, working closely with innovative teams to ensure secure, compliant, and efficient operations. This onsite opportunity in Jacksonville offers you the chance to play a critical role in maintaining enterprise-grade systems, security protocols, and identity platforms that power millions of devices worldwide.

Required Skills:

  • Bachelor's degree in Computer Science, Information Technology, or equivalent experience
  • 5+ years in IT engineering, with senior-level expertise preferred
  • Extensive experience managing Windows 10/11 endpoints in enterprise settings
  • Proficiency with Microsoft Intune, including policy enforcement and compliance management
  • Solid knowledge of Microsoft Azure (identity, security, device management)
  • Hands-on experience with Local Active Directory and Azure Active Directory
  • Background in IT security, particularly endpoint security and Zero Trust architecture
  • Basic networking skills (TCP/IP, DNS, DHCP, VPN)
  • Strong troubleshooting, problem-solving, and end-user support skills
  • PowerShell scripting and automation skills
  • Excellent communication skills and ability to work independently
Nice to Have Skills:
  • Microsoft certifications such as Azure, Security, or Endpoint management
  • Networking certifications like CCNA or equivalent
  • Experience supporting distributed or global teams
  • Advanced PowerShell and automation expertise
  • Involvement in security and compliance projects
Preferred Education and Experience:
  • Bachelor's degree or higher in CS/IT
  • Minimum of 5 years in IT engineering, with emphasis on enterprise environments
  • Experience supporting security initiatives and compliance protocols
Other Requirements:
  • Onsite role in Jacksonville, working Monday through Friday, 9:00 am to 6:00 pm
  • Ability to participate in security and compliance projects as needed
  • Familiarity with NAC tools like Portnox is a plus
  • Certifications in security or networking are advantageous but not mandatory
Vacancy posted 1 day ago
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