Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Health reimbursement
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
At James Zewe State Farm, we believe work should be both rewarding and enjoyable. Our team enjoys weekly lunches, fun team-building activities, and festive holiday parties that keep our culture strong and connected. We offer monthly bonus opportunities and landmark bonuses to celebrate big wins, plus a company laptop and work phone to help you succeed. The office is always stocked with snacks, and our family-first culture ensures flexibilitybecause life doesnt stop when the workday begins.

With over 35 years of experience at State Farm, our team of customer-focused professionals proudly serves all of North Carolina. Im a graduate of St. Bonaventure University and Canisius College in Buffalo, NY. My wife, Jennifer, and I have called North Carolina home for the past 12 years, and were proud to raise our family here.

Were looking for outgoing, growth-driven individuals who want to be part of a supportive team with unlimited earning potential and room to grow. If youre ready to join a workplace that values teamwork, family, and excellence, this could be the perfect place for you.

ROLE DESCRIPTION:
James Zewe - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.