Administrative Services Assistant

divh2Administrative Services Assistant Onsite/h2pThe Administration Talent Management division at Tennessee TennCare is seeking an Administrative Services Assistant (ASA) to support the Director of Facilities and the Facilities team. This role primarily focuses on mailroom operations, administrative coordination, and facilities-related support. The ideal candidate will be highly organized, detail-oriented, and capable of managing multiple administrative tasks in a fast-paced environment./ph2Key Responsibilities/h2ulliReceive, sort, and distribute incoming and outgoing mail and packages./liliMaintain detailed records of mail transactions, including tracking numbers, sender and recipient details, and delivery timelines./liliCoordinate with courier and postal services such as FedEx and United States Postal Service for mail delivery and pickups./liliUtilize Microsoft Outlook, Microsoft Excel, and Microsoft Word for administrative tasks, documentation, and record management./liliRespond to customer inquiries via phone, email, or Microsoft Teams./liliPerform data entry and manage documents including scanning, verification, and filing./liliParticipate in team meetings and support team collaboration activities./liliAssist with the distribution of temporary badges for employees and contractors./liliTravel to nearby post offices and state buildings to pick up or deliver mail and identification badges./li/ulh2Minimum Qualifications/h2ulli12 years of administrative or customer service experience/liliHigh School Diploma or GED/liliAbility to lift and carry packages weighing up to 50 lbs/liliValid Tennessee drivers license with a clean driving record/liliStrong organizational and multitasking abilities/liliExcellent verbal and written communication skills/liliAbility to work independently and collaboratively in a fast-paced environment/liliComfortable using computers and office software/li/ulh2Preferred Skills/h2ulliData entry/liliCustomer service support/liliEmail and correspondence management/liliFiling and document organization/liliPrinting and copying/liliTyping and general office administration/liliBasic bookkeeping knowledge (optional)/li/ulh2Work Environment/h2pThis position requires full-time onsite presence at the TennCare office in Nashville, Tennessee to support mailroom and facilities operations./p/div