Bar Captain

Position Summary The Bar Captain will oversee the event space and event staff. The Bar Captain will ensure that the events are set properly and run smoothly and efficiently. The Bar Captain is the leader and point of contact for the staff, and must be hospitable and engaging to all guests. The Bar Captain must be able to cross cover any staff position to ensure the success of events. This position requires a calm demeanor during high paced and intense situations, attentiveness to all guests, and the ability to easily communicate with staff and clientele. Key Responsibilities Guest Engagement & Hospitality Proactively engages with guests to ensure a positive guest experience Handles guest concerns and reacts quickly and professionally Event Space Readiness & Maintenance Assists and completes all inventory logs (alcohol consumption, event item inventory, etc) Regularly inspects all front and back of the house service areas and equipment to assure that sanitation, safety, energy management, preventive maintenance and other standards for the department are met. Oversees and guides events and event staff event‑to‑event ensuring operations are executed at the highest level. Reviews all Banquet Event Orders (BEOs) & layouts to ensure proper set‑ups are in place. Assures proper inventory of all banquet service equipment and supplies to meet required needs. Responsible for ensuring staff is aware and ready to execute daily assignments and side work to be completed. Monitors staff’s performance and makes sure to keep staff on task and escalates any performance feedback to manager on duty. Assists in facilitating trainings for the Event Staff on the Wineries food and wine offerings and service standards Leads and supervises the Event Staff in all aspects and ensures service standards are followed Ensures that all banquet staff are well‑groomed and in proper uniform before clocking in. Successfully completes any other duties as directed by the Banquet Manager and/or Event Managers Qualifications Minimum of 3 years of experience in catering, hospitality, or food and beverage service. Additional restaurant or hospitality experience is a plus, but not required Proven track record of peer leadership and team delegation Strong understanding of service standards and hospitality best practices Experience with event planning, food and beverage service, or banquet operations Familiarity with various event formats, including weddings, conferences, and private parties Comfortable with event set‑up and breakdown, including furniture and basic AV equipment Knowledge of health and safety regulations, including food handling and fire safety protocols Exceptional verbal communication and active listening skills Ability to remain calm and collaborative in fast‑paced or high‑pressure environments Team‑oriented with a strong focus on delivering outstanding guest experiences Current Food Handler and Alcohol Server certifications (e.g., TIPS, ServSafe), as required by jurisdiction Flexible schedule with all nights and weekends available Able to independently lift up to 50lbs for an extended period of time Must be able to walk and/or stand for 8‑10 hours per day Hand‑eye coordination Reaching, bending twisting, stooping Pushing and Pulling Must be able to climb stairs in venue that have multiple levels Pay & Schedule $30.00/hr PT shift Evening and weekend availability required Equal Employment Opportunity Statement Chicago Winery provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Chiwinery