Benefits Manager

Benefits Manager

Joe & the Juice is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.

We believe in four simple virtues that shape everything we do:

• Positive Attitude
• Inclusion
• Social Ties
• Growth

For us, this means that when you choose a cup half-full mindset and welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new, you become more than just a juicer; like us, you continue to search and mind purpose and meaning in what you do.

From your first day, you'll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!).

If you love fast paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.

Job Summary

The Compensation & Benefits Manager will lead the administration and continuous improvement of total rewards programs across the US. This role is responsible for the day-to-day management of compensation and benefits programs, ensuring accuracy, compliance, and a seamless employee experience, while supporting broader strategy as the business scales.

This is a hands-on role that works to ensure programs are effectively executed and consistently applied across a growing, multi-unit workforce.

Responsibilities

Benefits Administration

• Own day-to-day administration of US benefits & wellness programs (health, dental, vision, 401(k))
• Manage open enrollment end-to-end, including system setup, employee communications, and troubleshooting
• Ensure accurate eligibility tracking, enrollments, life event changes, and terminations
• Partner with payroll to ensure accurate deductions and contributions
• Oversee end-to-end administration of leave of absence programs (FMLA, state and local leaves, ADA accommodations), including eligibility tracking, documentation, employee communication, and coordination with payroll and third-party administrators Serve as the primary point of contact for employee benefits questions and resolution

Compensation Administration & Support

• Administer and maintain compensation structures across hourly and salaried roles, including pay bands, leveling, and progression frameworks
• Support compensation changes including promotions, market adjustments, and off-cycle increases
• Prepare compensation reporting and analysis to support business decisions

Vendor Management

• Manage relationships with benefits brokers, carriers, and vendors to ensure strong service delivery
• Resolve escalated issues and ensure timely follow-up on employee concerns
• Support vendor renewals, benchmarking, and implementation of new programs
• Audit each carrier invoice for newly added employees as well as terminated employees

Compliance & Operations

• Ensure compliance with federal, state, and local regulations (ACA, COBRA, ERISA, etc.)
• Support audits, reporting, and filings (e.g., EEO-1, 401(k) compliance, benefits reporting)
• Maintain accurate documentation, policies, and process guides related to compensation and benefits
• Identify and implement process improvements to drive efficiency and accuracy

Program Support & Improvements

• Support ongoing evaluation and enhancement of compensation and benefits programs
• Assist in benchmarking and market analysis to inform adjustments
• Contribute to the development of total rewards strategy as the company grows

Requirements

• 3+ years of experience in compensation, benefits, or total rewards, with strong focus on program administration
• Experience supporting a multi-state, hourly workforce (retail, hospitality, or similar preferred)
• Proven experience managing benefits programs and supporting compensation processes end-to-end
• Experience working in a fast-paced, high-growth environment
• Strong knowledge of benefits administration and regulations (ACA, ERISA, COBRA, etc.)
• Highly organized with strong execution and follow-through
• Strong problem-solving skills and ability to resolve employee issues efficiently
• Clear and effective communicator
• Collaborative and responsive, with a strong sense of ownership
• Compensation- Starting at 90k

Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background.