ADMIN ASST-RECEPTIONIST

Admin Asst-Receptionist

36 Dearborn St - Roxbury, MA 02119

Job Description

Duties:

• Schedule, monitor, and prepare paperwork for all internal and external medical appointments.
• Schedule referrals and upload medical notes
• Front desk coverage: Including but not limited to answering the central phone console, monitoring the front doorbell using the remote intercom, greeting visitors/participants, and directing deliveries.
• Follow up on consultant reports.
• File, scan, sort mail and send faxes.
• Cover transportation dispatch desk using the portable radio, as needed.
• Assist transportation drivers, as needed, by calling participants, sorting prescriptions for participant delivery and collecting medical records, materials, supplies, and/or paperwork for distribution.
• Attend meetings as scheduled or as requested by immediate supervisor
• Provide translation services, as requested by Clinical/Medical staff.
• Prepare and maintain procedures, instruction manuals and checklists pertaining to areas of individual assignment in collaboration with the Unit Manager and/or Site Manager.
• Maintain and understand external instruction manuals and other information pertaining to areas of individual assignment.
• Provide support to Adult Day Health Center Medical Director and IDT members.
• Perform other duties as required by the position or as assigned by supervisor. This job description is not designed to cover or contain a comprehensive listing of all the activities, duties and/or responsibilities that are required of this position. Duties and responsibilities are subject to change due to business needs at any time with or without previous notice.

Qualifications

Qualifications:

• High School Diploma or GED required. Associates degree or some college training preferred.
• Interest in and sensitivity to population aged 55 and older required.
• One (1) year experience with office administration; ideally in a health care setting.
• Strong customer service, communication and organizational skills
• Previous experience working with healthcare computer applications
• Knowledge of Microsoft Suite (Excel, PowerPoint and Microsoft)
• Have Knowledge about PCO and EPIC
• Bi-lingual in English and Spanish, Portuguese, Cape Verdean Creole, Vietnamese, Cantonese, Mandarin, French or Haitian Creole is highly desirable.