Maintenance Service Technician

Maintenance Tech

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

Job Overview

The Maintenance Tech is responsible for performing maintenance and housekeeping duties in the community and around the community grounds as assigned. Responsible for assisting with maintaining a safe, clean, and comfortable environment for the residents, guests, and team members.

Responsibilities & Qualifications

Essential Duties

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

• Responsible for completing all maintenance tasks as assigned by supervisor.
• Perform general maintenance duties such as:
  • Fixing wall coverings
  • Fixing floor coverings
  • Repairing furniture and fixtures
  • Performing basic plumbing work
  • Performing minor electrical repairs
  • Repairing appliances
• Assist with painting and refurbishing projects.
• Perform minor building and equipment repairs.
• Conduct routine maintenance on all Sunrise vehicles as assigned.
• Maintain all tools and repair parts.
• Participate in all fire drills and in the community's disaster preparedness program.

Mechanical Systems

• Assist with working on heating and air conditioning systems.
• Assist with work on domestic water systems and pumps.
• Assist with work on refrigeration systems, motors, fans, electrical systems, and emergency generators.
• Perform routine preventative maintenance as directed by supervisor and according to safety regulations.

Housekeeping

• Perform carpet and hard surface floor maintenance.
• Perform deep cleaning and resident suite'make ready' rooms as assigned.
• Assist with housekeeping functions as needed.

Risk Management and General Safety

• Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.
• Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), Lockout Tagout procedures, and infection control guidelines.
• Ensure any cords, carts, equipment, and other hazards are always kept out of the way.
• Maintain equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents.

Resident Services

• Review, reads, notate, and initial the Building Management Platform to document and learn about pertinent information and actions required.
• Practice positive resident relations and direct resident or family member feedback to supervisor.
• Maintain and protect the confidentiality of resident information.
• Assist in driving the community vehicle and/or bus as assigned.

Training and Contributing to Team Success

• Participate as a member of a team and commits to working toward team goals.
• Demonstrate in daily interactions with others, our Team Member Credo.
• Commit to serving our residents and guests through our Principles of Service.
• Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
• Attend regular meetings; Town Hall, Monthly Department, Cross Over, and others as directed by the Supervisor/Department Coordinator.
• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
• Perform other duties as assigned.

Core Competencies

• Ability to handle multiple priorities
• Possess written and verbal skills for effective communication
• Competent in organizational and time management skills
• Demonstrates good judgment, problem solving and decision-making skills

Experience and Qualifications

• One (1) year maintenance and/or housekeeping experience preferred
• Technical school education preferred
• Demonstrates a general understanding of systems such as HVAC, plumbing, electrical, and mechanical and code compliance
• Maintains a current applicable driver's license to drive Sunrise vehicles provided with an acceptable driving record in accordance with applicable regulations and Sunrise policy
• Completion of Driver Training may be required and/or certificates available per regulations and laws as applicable
• Possess a general understanding of OSHA/British Columbia Workers Compensation Act, fire prevention, and life and safety regulations
• Ability to respond to emergency calls outside of scheduled work hours
• Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications
• As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance

About Sunrise

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals at work and in your life.

We also offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work

Pre-Employment Requirements

Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon successful completion of required pre-employment screenings and health evaluations in accordance with applicable federal, state, and local laws. Covid 19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities.

Compensation Disclaimer

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).