Human Resources Director

Senior Director of Human Resources - Fulfillment Operations Location: Dallas, Atlanta, Los Angeles, Chicago or Bellevue, WA Travel: Approximately 50% Our client is seeking an experienced HR leader to build and scale the HR function across a growing, multi-state fulfillment network. This highly visible role will partner with Operations leadership to transition a contingent workforce to a full-time employee model while strengthening compliance, employee relations, talent acquisition, and workforce planning. What You'll Do Develop and execute a comprehensive HR strategy for fulfillment operations that aligns with organizational objectives, growth plans, and operational priorities. Lead the strategic transition from a temporary or contingent workforce to a full-time employee model across multiple fulfillment centers. Develop the policies, procedures, staffing plans, onboarding programs, compensation practices, and employee-integration processes required to support the workforce transition. Build, mentor, and manage a high-performing HR team supporting geographically dispersed fulfillment centers. Establish scalable HR operating procedures, service-delivery standards, reporting practices, and accountability measures. Serve as a strategic advisor to senior Operations leaders on workforce planning, organizational design, talent management, retention, productivity, and employee engagement. Ensure compliance with federal, state, and local employment laws across a complex, multi-state operating environment. Develop workforce plans that support seasonal demands, facility growth, hiring forecasts, turnover reduction, and labor-cost objectives. Lead high-volume talent-acquisition strategies for hourly, non-exempt, professional, and leadership positions. Design and implement performance-management, succession-planning, leadership-development, and employee-retention programs. Establish meaningful HR metrics and reporting related to headcount, turnover, absenteeism, time to fill, employee relations, labor costs, and compliance. Champion a high-performance culture centered on accountability, operational excellence, employee engagement, inclusion, and continuous improvement. Maintain a strong on-site presence throughout the fulfillment network and travel approximately 50% to support facilities, leaders, and employees. What You'll Bring 12+ years of progressive HR experience, including 5+ years in HR leadership HR leadership experience within multi-site fulfillment, logistics, distribution, manufacturing, or warehouse operations Proven experience supporting large hourly and non-exempt workforces across multiple locations Experience in a heavily regulated logistics, transportation, fulfillment, manufacturing, or supply-chain organization. Demonstrated success building or scaling HR capabilities in a growing organization Experience transitioning contingent or temporary employees to full-time roles Strong knowledge of employment law, employee relations, investigations, claims management, and multi-state compliance Experience supporting operations in NJ, WI, TX, GA, and CA Expertise in high-volume hiring, workforce planning, retention, and HR metrics Ability to travel approximately 50% Must be based in or near Dallas, Atlanta, Los Angeles, or Bellevue A bachelor's degree and SPHR or SHRM-SCP certification #J-18808-Ljbffr