Front Desk Receptionist - Hair Salon
North Dallas Upscale Hair Salon
Job Description
Job Description
Gioia Hairdressing, a north Dallas upscale hair salon, is selecting full-time front desk receptionists.
Responsibilities
- Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
- Book and confirm appointments via phone and email
- Process transactions (cash and credit cards) and issue receipts
- Offer beverages and chat with clients who are in the waiting area
- Welcome walk-ins, answer questions about services, and schedule appointments based on availability
- Inform clients about new services and discounts
- Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
- Update client records with contact and billing details, appointments and services offered
- Manage our call center
- Maintain a tidy reception area
- Order business cards, brochures, and stationery as needed
Requirements and skills
- Proven work experience as a Salon Receptionist, Front Desk Representative, or similar role
- Hands-on experiences with office equipment, like printers and POS systems
- Familiarity with processing transactions
- Excellent communication abilities (verbal, phone, and email) with a customer service attitude
- Solid organization and record-keeping skills
- An ability to remain calm under stressful circumstances
North Dallas Upscale Hair Salon
Company Description
North Dallas Upscale Hair Salon
Vacancy posted 3 days ago
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