Program Administrative Assistant

Program Coordinator For Downtown Indianapolis Nonprofit Entrepreneurship Center

Job Summary: The Program Coordinator for Downtown Indianapolis Nonprofit Entrepreneurship Center plays a key role in supporting the Program Manager by handling administrative tasks, coordinating events, managing program documentation, and assisting entrepreneurs in accessing program services. This position requires strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced, mission-driven environment.

Primary Responsibilities:

• Provide direct administrative support to the Program Manager and Entrepreneurship Center team.
• Answer phone calls, respond to emails, and serve as the first point of contact for program participants and partners.
• Maintain program calendars, schedule appointments, and coordinate meetings.
• Prepare and edit reports, presentations, and program-related documents.
• Process invoices, purchase orders, and maintain financial records related to program expenses.
• Organize and maintain both electronic and paper filing systems.
• Handle confidential information with discretion and professionalism.
• Assist in planning, organizing, and executing workshops, networking events, and training sessions for entrepreneurs.
• Coordinate event logistics, including venue booking, catering, speaker scheduling, and material preparation.
• Track event attendance and follow up with participants post-event for feedback.
• Provide on-site support for events, ensuring smooth execution and addressing participant needs.
• Serve as the first point of contact for entrepreneurs, providing information about available programs, services, and resources.
• Maintain accurate and up-to-date records of program participants and activities.
• Enter and track program data in spreadsheets, databases, and reporting systems.

Qualifications & Skills:

• High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration, Communications, Nonprofit Management, or a related field is preferred.
• 13 years of administrative experience, preferably in a nonprofit or business development setting.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with Google Workspace tools.
• Excellent written and verbal communication skills.
• Ability to multi-task, prioritize work, and meet deadlines in a fast-paced environment.
• Strong organizational skills and high attention to detail.
• Ability to work independently while maintaining strong team collaboration.
• Comfortable working with diverse individuals, including entrepreneurs, community leaders, and business professionals.

Hours: Monday thru Friday 8:30am to 5pm (30 min lunch) Starting Salary: $38,000 to $45,000