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Patient Financial Representative

Synergy Direct LLC

Job Description

Job Description

Financial Administrative Representative

 

Position Overview

We are seeking a Financial Administrative Representative to join our patient access team. The Financial Administrative Representative is responsible for completing patient registration and pre-registration, verifying insurance coverage, calculating patient financial responsibility, and ensuring accurate account setup for outpatient and inpatient services. The ideal Financial Administrative Representative is detail-oriented, customer-focused, and thrives in a fast-paced healthcare environment while maintaining the highest standards of accuracy and professionalism.

 

Schedule

  • Monday–Friday, 8-hour shifts with rotating weekends

Key Responsibilities

  • Complete patient registration and pre-registration for outpatient and inpatient accounts
  • Verify insurance eligibility, benefits, authorizations, and coverage
  • Calculate and collect copayments, deductibles, coinsurance, and other patient financial responsibilities
  • Obtain, review, and scan required patient documentation
  • Ensure accurate demographic, insurance, and financial information is entered into the electronic system
  • Maintain compliance with HIPAA, patient registration policies, and financial procedures
  • Communicate effectively with patients, physicians, insurance companies, and internal departments
  • Meet departmental productivity and quality standards while maintaining exceptional accuracy
  • Deliver outstanding customer service in a high-volume healthcare setting
  • Perform additional administrative duties as assigned

Required Qualifications

  • High school diploma or equivalent
  • Minimum of 2 years of front office, hospital registration/admitting, or medical billing experience
  • Previous patient registration experience is required
  • Minimum of 2 years of insurance verification and/or medical or hospital billing experience
  • Knowledge of Medi-Cal, Medicare, Covered California, COBRA, IPA plans, EMTALA, and other healthcare coverage programs
  • Knowledge of medical terminology
  • Strong understanding of HIPAA regulations
  • Typing speed of at least 45 WPM
  • Proficiency with Microsoft Word, Excel, and other computer applications
  • Excellent communication, customer service, and problem-solving skills
  • Ability to multitask in a fast-paced environment while maintaining attention to detail

Preferred Qualifications

  • Continuing education in Finance, Accounting, or Business Administration
  • Bilingual language skills
Vacancy posted 6 days ago
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