Office Manager

About the job Office Manager


Join a thriving, well-established primary care practice where your leadership will directly shape patient experience, team culture, and operational excellence. We're looking for a dynamic, hands-on Office Manager who thrives in a fast-paced healthcare environment and is passionate about building high-performing teams while delivering exceptional patient care.

Why This Role Stands Out

This isn't just an administrative role-it's an opportunity to lead, influence, and grow within a respected practice. You'll work closely with leadership, guide a dedicated team, and play a key role in optimizing workflows, improving access to care, and fostering a positive, patient-centered environment.

What You'll Do

As Office Manager, you'll be at the center of daily operations, ensuring everything runs smoothly across locations:

• Oversee and coordinate daily operations in partnership with the Practice Manager
• Create and manage staff schedules to align with patient demand and optimize workflow
• Monitor provider schedules to maximize access and support same-day appointments
• Supervise front office staff and medical assistants, providing guidance and support
• Step in as needed-this is a hands-on role with front desk responsibilities during peak times
• Review and manage PTO requests in alignment with company policy
• Support payroll preparation and administrative processes
• Maintain inventory of clinical and office supplies
• Lead staff engagement initiatives and help cultivate a professional, positive clinic culture
• Assist with recruiting, hiring, onboarding, and performance management
• Coordinate staff training, including compliance and emergency preparedness
• Support marketing and growth initiatives within the community
• Ensure compliance with regulatory standards, safety protocols, and internal policies
• Help lead team meetings and contribute to continuous improvement efforts

What Success Looks Like

You're someone who brings calm, clarity, and solutions -even on the busiest days. You balance people leadership with operational efficiency and consistently:

• Deliver on responsibilities with accuracy and timeliness
• Foster a collaborative, respectful, and engaged team environment
• Anticipate challenges and proactively implement solutions
• Contribute to the growth and development of both staff and the practice

How You'll Be Measured

Your impact will be visible through:

• Achievement of clearly defined goals and KPIs
• Timely and thorough completion of responsibilities
• Feedback from staff and leadership
• Observable improvements in workflow, morale, and patient experience

What You Bring

Must-Haves:

• Front desk experience in a medical setting (physician practice or urgent care preferred)
• Proven supervisory or leadership experience
• EMR experience (Athena a plus, but not required-we'll train the right person)
• Bachelor's Degree, preferred

Core Skills & Strengths:

• Strong problem-solving and conflict resolution abilities
• Excellent communication and active listening skills
• Highly organized with exceptional time management
• Strategic thinker with a hands-on, team-first mindset
• Professional, reliable, and able to maintain confidentiality

Why Join Us

You'll be part of a supportive, mission-driven team that values collaboration, growth, and high-quality patient care. If you're looking for a role where you can lead with impact and grow your career in healthcare management , this is it.

Apply today and help shape the future of patient-centered care in a practice that truly values its people.