Admission Counselor

This position serves as a member of the enrollment management team and incorporates a full range of admission responsibilities including extensive recruitment travel, interviewing, and presentation of the University to various constituencies in multiple formats, personalized contact with prospective students, parents, and guidance counselors, and evaluation of applications for admission.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Visits secondary schools, community colleges and other educational institutions within assigned territory as appropriate based on review of historical and market data and input from supervisor. Represents the University at on- and off-campus admission-related programs and events. Reviews applications for admission, analyze qualifications and exercise judgment of admissibility. Conducts interviews with prospective students and parents, providing accurate information regarding admission standards, academic and related programs, student life, cost and financial aid. Implements follow-up activities including written and electronic correspondence and telephone calls. Plans and executes special projects in conjunction with the goals and objectives of the office. Evaluates program effectiveness, assess outcomes, complete cost analyses and develop improved programming to achieve goals. Assists and participates with other staff members having special project responsibilities for the coordination of activities designed to accomplish established enrollment objectives. Performs other duties as assigned.

QUALIFICATIONS

Bachelor's degree from an accredited college/university required. Previous admission, student services, or public relations experience preferred. Must have valid driver's license, motor vehicle liability insurance and personal injury insurance; or have a self-reliant source of transportation to conduct business on a daily basis. Must be able to travel and work flexible hours including evenings and weekends. Must clear and maintain a favorable background investigation and clearance. Must have the ability to demonstrate intermediate to advanced skills in MS Office and Office 365 (Word, Excel, Teams, Outlook and PowerPoint) including experience with virtual platforms such as Zoom; Experience in Technolutions, Slate CRM and Banner software is preferred. Must have excellent verbal and written communication skills. Strong public relations and customer service skills with an ability to implement diplomacy and discretion at all times; an ability to work effectively with communities across the university. Must have a high ethical standards and a strong sense of confidentiality; ability to prioritize and manage multiple deadlines; thrive in a complex work environment; displays solid problem solving and interpersonal skills; works well independently and as part of a team. Must have strong self-judgment abilities to assist in the preparation of department personnel policy information. Use discretion to complete work assignments. Initiative is frequently required to complete work assignments. Decisions are made regarding policy interpretation and individual work priorities. Must have a high attention to detail and be able to organize workflow, coordinate activities, balance simultaneous projects without loss of efficiency in a multi-tasked environment, and manage multiple priorities to meet deadlines. Bilingual Preferred (English/Spanish with the ability to understand and to make one's self understood to Spanish speaking individuals).

PHYSICAL DEMANDS

Working conditions are in an office environment and university campus setting. Must be able to move across the university campus to conduct day to day business. Ability to present and engage in a stationary position with various constituencies, both in online and physical spaces, for up to three continuous hours. While performing this role, the employee will be regularly required to sit, walk, and stand; talk and hear, both in person and by telephone; and use hands repetitively to operate standard office equipment; and occasionally required to lift up to 40 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. Frequently communicates with others using approved technological resources; must be able to exchange accurate information through designated systems within a timely manner. Constantly operates a computer and other office productivity machinery. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. St. Mary's University is a Hispanic-Serving Institution and an Equal Opportunity Employer. #J-18808-Ljbffr ST. MARY'S UNIVERSITY