Contracting Specialist

Job Description

Job Description

Position Summary

Under general supervision, the Contracting Specialist is responsible for researching & recruiting new subcontractors, the initial sub-contractor contracting process, and ensuring subcontractor compliance with contractual obligations.

The typical working condition for this position is an indoor office, climate-controlled environment with controlled lighting and noise levels. The job may require extended periods of sitting, standing, kneeling, bending, and/or lifting of at least 25 lbs. The use of a computer or other office equipment(s) is also a requirement. Some evening and/or weekend work and light travel may be necessary.

Essential Duties

Duties may include, but are not limited to, the following:

• Research potential new subcontractors in new and existing areas depending on the dispatch department’s needs and any new client contracts.
• Helps oversee the onboarding of subcontractors to include contracting and credentialing.
• Helps oversee the daily flow of credentialing documents from pending new subcontractors to ensure timely compliance with contracts.
• Runs monthly report on pending Medi-Cal enrollments and gets monthly updates from those subcontractors pending Medi-Cal.
• Verifies provider documents and ensures that they meet contract requirements as well as scan and maintain documents in credentialing portal.
• Establish and maintain good working relationships with employees, transportation providers and other stakeholders.
• Works with the Manager/ Director to help maintain consistent contact with transportation providers to ensure that expectations are clear, and requirements are completed in a timely manner.
• Works closely with the Dispatch Department to ensure any network inadequacies are filled by outreach to more providers.
• Works with other departments for contracting related items.
• Records and distributes bus passes to members for specific clients.
• Make observations and recommendations for improvement to leadership.
• Maintains clear communication between Providers, Drivers, and leadership.
• Maintains 100% accuracy with all aspects of the position.
• Any other duties as assigned by management.

Ability to:

• Prioritize and deal with conflicting workload requirements.
• Handle staff and customers with courtesy, diplomacy, and tact.
• Prepare and review letters, memos, and general correspondence.
• Respond to questions from the public.
• Deal with difficult people and situations.
• Learn, interpret, and explain departmental operating policies, procedures, systems, and methods.
• Organize information clearly and precisely.
• Apply customer service skills, representing the organization in a positive way while working with the public.
• Use multi-line phone system and telephone etiquette.
• Learn and effectively use new computer-based systems and programs.
• Verify and check files and data.
• Compose correspondence and reports independently or from brief instructions.
• Make accurate mathematical computations.
• Maintain composure when dealing with the public in stressful situations.
• Establish and maintain effective relationships with those contacted in the course of the work.
• Organize own work, set priorities, meet critical deadlines, and follow-up on assignments with a minimum of direction.
• Work in a safe manner adhering to company practices, policy, and procedures.
• Ability to use personal computer and advanced word processing, spreadsheet, presentation and database software.
• Maintain confidentiality regarding sensitive information.