Assistant Restaurant Manager

Doubletree by Hilton Charlotte City Center • Charlotte, NC, US Posted 2 days ago Description The assistant restaurant manager supports the general manager by overseeing daily operations, staff supervision, inventory control, and customer satisfaction. They ensure a positive dining experience, handle guest complaints, enforce health codes, and fill in during peak times or manager absences to maximize profitability. Responsibilities Staff Management: Assist in recruiting, training, scheduling, and mentoring front-of-house and back-of-house employees. Customer Service: Address guest inquiries, resolve complaints, and ensure high-quality service standards are maintained. Operations & Floor Leadership: Oversee opening and closing procedures, manage cash registers, and orchestrate smooth table flow during peak hours. Inventory Control: Monitor stock levels, track waste, and assist with ordering food, beverages, and supplies. Compliance & Safety: Enforce all food safety, sanitation, and alcohol regulations, ensuring a safe environment for both staff and guests. Qualifications Experience: Typically requires 1-3 years of previous experience in the food and beverage industry, often with prior supervisory or shift-leading roles. Skills: Strong leadership, conflict resolution, organizational skills, and proficiency with POS systems and scheduling software. Availability: Must be willing to work flexible hours, including nights, weekends, and holidays. About Doubletree by Hilton Charlotte City Center As one of the top hotels in the fashionable Uptown Charlotte area, the DoubleTree Charlotte City Center offers an ideal location just eight miles from Charlotte Douglas Airport (CLT). Adjacent to the Spectrum Center, the property makes it easy to catch a concert or sporting event. It also provides close proximity to Bank of America Stadium, home of the NFL Carolina Panthers, Truist Center, and the Charlotte Convention Center. A twelve-million-dollar renovation enhances the property’s rank as one of the most sought-after hotels in the area. Guests can now look forward to fully redesigned accommodations, the sky-high Rooftop 230 event venue, and a remodeled lobby now featuring a marketplace and full-service café. Previously existing top-notch amenities include an award-winning Italian eatery, forchetta, meeting, and event spaces that can accommodate up to 450 guests, and complimentary high-speed wireless Internet access. #J-18808-Ljbffr