Leadership Growth - Remote Customer Services

Emerging Leadership Associate –
Remote Client Services

Company: AO | American Income Division of Globe Life
Location: 100% Remote – United States
Career Level: Entry-Level | Leadership Development Track
Schedule: Flexible | Work From Home
Compensation: Commission-Based | Weekly Pay | Performance Incentives

Start in Client Services. Develop as a Leader. Build Your Future From Home.

Are you looking for more than your next job?

AO is seeking motivated, coachable, and people-focused professionals to join our growing virtual team as Emerging Leadership Associates .

This opportunity is designed for individuals who want to develop valuable professional skills while building toward future leadership. You'll begin by working directly with individuals and families, helping them understand available insurance benefits and coverage options while receiving structured training, mentorship, and leadership development.

As your skills and performance grow, you'll have opportunities to take on additional responsibilities in mentorship, training, team development, and leadership .

No previous insurance or management experience is required. We provide comprehensive training, licensing guidance, mentorship, and ongoing professional development.

Opportunity Highlights

✔ 100% Work From Home
✔ Entry-Level & Career-Changer Friendly
✔ Qualified Client Opportunities Provided
✔ No Lead Purchasing Required
✔ Weekly Commission Pay + Performance Bonuses
✔ Renewal & Residual Income Opportunities
✔ Structured Leadership Development
✔ Performance-Based Advancement
✔ One-on-One Mentorship & Weekly Training

What You'll Do

Serve Clients & Build Relationships

Leadership starts with learning how to serve clients exceptionally well.

You'll gain hands-on experience while:

• Conducting scheduled virtual consultations through Zoom and phone

• Connecting with individuals and families interested in benefit information

• Identifying client needs and financial protection priorities

• Explaining available life, accident, and supplemental health insurance options

• Answering questions clearly and professionally

• Providing needs-based recommendations

• Guiding clients through applications and enrollment

• Providing ongoing service and follow-up

• Assisting with applicable policy reviews and updates

• Maintaining accurate digital client records

• Building long-term relationships through trust, integrity, and exceptional service

Our approach emphasizes education, relationship building, and needs-based service rather than high-pressure sales tactics.

Develop Your Leadership Skills

Learn Today. Lead Tomorrow.

The Emerging Leadership Associate track is designed for professionals who want to develop beyond an entry-level client-facing position.

Through training and mentorship, you'll have opportunities to strengthen:

• Professional communication

• Presentation and public-speaking skills

• Goal setting and accountability

• Decision-making and problem-solving

• Coaching and mentoring fundamentals

• Team development

• Performance management

• Organization and time management

• Business and leadership skills

As you demonstrate proficiency and meet applicable performance requirements, you may have opportunities to begin mentoring and supporting newer representatives while preparing for greater leadership responsibilities.

Your Potential Career Path

Performance and development may create opportunities to progress through responsibilities such as:

Associate → Advisor → Mentor → Trainer → Team Leader → Management → Advanced Leadership

Advancement is based on factors including:

• Individual performance

• Consistency and accountability

• Professional development

• Initiative and work ethic

• Leadership ability

• Ability to coach and support others

• Achievement of applicable advancement requirements

Leadership advancement is earned through performance and development and is not guaranteed.

Why Join AO?

100% Remote Career

Build your career from home while remaining connected to clients, mentors, and teammates.

Enjoy:

• No daily commute

• Flexible scheduling

• Virtual client appointments

• Remote coaching and development

• Digital business systems

• Collaborative team environment

Remote flexibility also requires discipline, accountability, organization, and consistent client availability .

Qualified Client Opportunities

Spend more time developing your skills and serving clients rather than purchasing leads.

Representatives connect with individuals who have expressed interest in learning about available benefits.

Your focus can remain on:

• Benefits education

• Client consultations

• Needs analysis

• Enrollment assistance

• Relationship building

• Ongoing client service

No lead purchasing is required.

Weekly Pay & Performance-Based Compensation

This is a commission-based insurance opportunity, not an hourly or salaried position .

Compensation opportunities may include:

• Weekly commission payments

• Performance-based bonuses

• Renewal and residual income

• Leadership incentives as applicable

• Recognition programs

• Additional performance rewards

There is no predetermined hourly wage limiting commission earnings; however, compensation is directly tied to individual activity, production, consistency, and results .

Individual earnings vary. No specific income level is guaranteed.

Comprehensive Training & Mentorship

Experience Isn't Required—Coachability Is

We provide a structured development environment designed to help motivated professionals learn the business.

Training may include:

• Virtual onboarding

• Insurance product and benefits education

• Client-service training

• Needs-analysis development

• Consultative sales training

• Virtual presentation skills

• Enrollment systems and procedures

• Weekly coaching and workshops

• One-on-one mentorship

• Leadership development

• Ongoing professional education

Candidates who are not currently licensed will also receive guidance through the state Life & Health Insurance licensing process .

The appropriate state insurance license must be obtained before conducting activities that require licensure.

Benefits & Professional Support

Qualifying representatives may have access to:

❤️ Representative Programs

• Medical reimbursement program

• Company-supported life insurance

• Accidental Death Benefit coverage

• Renewal and residual income opportunities

Professional Development

• Weekly training

• One-on-one mentorship

• Leadership workshops

• Professional conferences

• Management development

• Advanced leadership training

✈️ Performance Recognition & Incentives

Qualifying representatives may earn opportunities for:

• Company-sponsored incentive travel

• Leadership events

• Professional conferences

• Performance awards

• Recognition programs

• Technology and lifestyle incentives

• Additional performance bonuses

Eligibility, performance requirements, and qualification periods may apply.

Who We're Looking For

You don't need to arrive as an experienced leader. We're looking for people with the potential, attitude, discipline, and willingness to become one .

Successful candidates typically demonstrate:

• Strong verbal and written communication

• Natural leadership potential

• Professional and positive attitude

• Strong interpersonal skills

• Active listening and problem-solving abilities

• Self-motivation and personal accountability

• Goal-oriented mindset

• Strong organization and time management

• Adaptability and willingness to learn

• Confidence working independently from home

• Ability to collaborate within a virtual team

• Coachability and openness to feedback

• Strong work ethic

• Commitment to continuous improvement

• Professionalism and integrity

Experience That Transfers Well

Previous experience can be helpful in:

Customer Service • Client Relations • Sales • Retail • Hospitality • Healthcare • Education • Recruiting • Administrative Support • Account Management • Military Service • Coaching • Training • Management

However, no previous insurance or leadership experience is required .

Minimum Requirements

Applicants must:

• Be at least 18 years of age

• Be legally authorized to work in the United States

• Be physically located within the United States

• Have access to a computer or laptop

• Maintain reliable high-speed internet

• Have webcam and microphone capability

• Maintain a quiet, professional workspace

• Be comfortable communicating through Zoom and phone

• Be willing to complete required training and professional development

• Hold or be willing and able to obtain the appropriate state Life & Health Insurance License

Licensing guidance is provided.

About AO

AO operates within the American Income Division of Globe Life , serving working families and members of organizations with supplemental insurance benefits and ongoing client service.

Our culture is centered around:

Service • Integrity • Accountability • Mentorship • Professional Development • Leadership • Performance-Based Growth

We believe leadership is developed—not simply assigned based on seniority.

That's why this opportunity is designed to give motivated professionals the chance to learn the business, serve clients, develop professionally, and earn greater responsibility through performance.

Virtual Interview Process

Qualified applicants will first complete a brief career overview covering:

• Position responsibilities

• Commission-based compensation

• Licensing requirements

• Training and mentorship

• Client process

• Leadership development

• Advancement opportunities

Candidates interested in continuing will then have the opportunity to participate in a live Zoom interview with our hiring team .

All interviews are conducted virtually for convenience and accessibility.

Ready to Grow Into Leadership?

If you're looking for a 100% remote career where you can help families, develop valuable business and communication skills, receive mentorship, and earn opportunities to advance into leadership through your performance, we'd like to hear from you.

Apply today to be considered for our Emerging Leadership Associate – Remote Client Services opportunity with AO.

Start With Service. Develop Your Skills. Lead From Anywhere. Build Your Future.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.