Office Administrator / Sales Support Specialist

Job Description

Job Description

A growing home services organization is seeking an Office Administrator / Sales Support Professional to join its team. This role is ideal for someone who enjoys customer interaction, thrives in a fast-paced environment, and is interested in building a career that can evolve into an outside sales position with significant earning potential.

What You'll Do

• Answer and direct incoming calls
• Serve as the first point of contact for customers
• Qualify and assign incoming service and sales leads
• Perform follow-up and quality assurance calls
• Coordinate schedules and maintain customer records
• Support the sales team with lead tracking and customer communication
• Assist with proposals, reporting, and general office administration
• Deliver an exceptional customer experience from first contact through project completion

What We're Looking For

• Administrative, customer service, office support, or inside sales experience
• Strong communication and relationship-building skills
• Professional phone presence
• Highly organized with strong attention to detail
• Comfortable multitasking in a fast-paced environment
• Proficiency with Microsoft Office and CRM systems

Growth Opportunity

This position is designed as a career path into a sales role. As you develop industry knowledge and gain experience, you'll have the opportunity to transition into a consultative sales position meeting with qualified customers and helping them identify the right solutions for their needs.

This is an outstanding opportunity for someone who wants to start in a key administrative position and grow into a rewarding sales career with a successful, employee-focused organization.

• At least 3 years of experience in administrative support, customer service, inside sales, or a similar office-based role.
• Strong verbal and written communication skills with the ability to interact professionally with customers and internal teams.
• Excellent organizational skills and close attention to detail when handling records, documentation, and follow-up tasks.
• Proficiency with Microsoft Office and comfort learning and using company systems for data entry and tracking.
• Ability to balance multiple assignments, manage changing priorities, and remain effective in a busy work environment.
• Background in lead generation, lead development, order entry, or post-sales support is preferred.
• Interest in growing into a broader sales career over time while contributing to office and customer support functions.