Desktop Support
TechDigital Group
Skillset Minimum 5 yrs hands-on experience as deskside/Onsite support/local IT engineer. Experience in providing Hands & Feet support for network and datacenter equipment/devices. Strong Microsoft Operating System installation (Win 7 & Win 10) and troubleshooting skills. Strong experience in troubleshooting MS Office (Outlook, Word, Excel, PowerPoint, etc.). Strong desktop support knowledge including hardware, software, and networking concepts. Strong skills in desktops, workstations, notebooks, printers, and handhelds. Basic understanding of audio/video equipment and conference room setup. User account creation for Active Directory, Exchange Mailboxes, and Distribution lists. Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows native tools. Escalations. Troubleshoot and assist end users with mobile device setup, activations, and performance issues. Handheld Blackberry, Android & iOS support knowledge. Strong customer service skills. Strong written and verbal communication skills. Good understanding of ITIL processes. Hands-on experience with ITSM tools like ServiceNow. Mandatory Certification A+ Certified or equivalent certification. Skills
- Excellent communication and conversation skills in German (verbal and written)
- Good documentation skills
- Good working knowledge of MS Office (including MS Project and Visio)
- Should have great customer handling skills
- Able to handle unforeseen situations
- High level of acceptance
- 1.) Provide support for on-call escalations and perform root cause analysis of given issues.
- 2.) Independently resolve tickets within agreed SLA of ticket volume and time.
- 3.) Adhere to quality standards, regulatory requirements, and company policies.
- 4.) Work on value-adding activities such as knowledge base update & management, training freshers, and coaching analysts.
- 5.) Ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions/reopen cases.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Desktop Support in Wisconsin vacancy
$96.43k - $127.77k
...owner!Hours 8:00 am - 5:00 pm (Mon-Fri) OnsiteThe team provides support 365 days a yearCompensationAt S&C, we are dedicated to... ...AIP), subject to eligibility criteria. Join Our Team as a Senior Desktop & Network Support Analyst!We are seeking a highly motivated and...SuggestedTemporary workWork experience placementLocal areaWorldwideFlexible hours- ...About Job role – As a member of the Field Service Operations team the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face...Suggested
Raas Info Solutions Pvt Ltd
Racine, WI4 days ago - ...Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated,... ...-user support and provide technical support for the following: Desktop hardware, software, and peripherals. Install, configure, and troubleshoot...SuggestedInterim role
Oneida Technical Solutions LLC
Schofield, WI4 days ago - ...document technical processes and procedures. Serve as a communication link between business partners and departments. Collaborate with Desktop team on advanced technical issues. Assist with onboarding of new team members. Assist other IS staff members with projects and/or...Suggested
Medical College of WI
Milwaukee, WI20 hours ago $18.75 - $25 per hour
...re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment... ...assistance. Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Waukesha, WI...SuggestedHourly payCreative Solutions Services, LLC
Waukesha, WI20 hours ago$42k - $68k
...As an Onsite Support Technician with a minimum of one to three years of technical experience in providing quality services to end users... ...facing end‑user support that includes: Install and Configure desktops, laptops, mobile devices, and associated peripherals and related...Full timeLocal areaImmediate startHCLTech
Waukesha, WI19 hours ago$30.13 - $45.2 per hour
...package, including health insurance, 401k, paid time off, and more. *This position is not eligible for sponsorship. Desktop Support Engineer Location: Kwik Trip Support Center Job Type: Full-Time Overview The Desktop Support Engineer 1...Full timeMonday to FridayShift workKwik Trip
La Crosse, WI19 hours ago- ...for a Certified Nurse Midwife to join our OB/GYN team! The IT Support Specialist contributes to the overall IT success of Cabinet Peaks... ...etc. They will also support a variety of equipment comprising desktops, laptops, printers, scanners, phones, network devices, etc. The...Full timeSecond jobWork at officeRemote workRelocationMonday to Friday
Jobless
Wisconsin3 days ago $18 - $20 per hour
...Overview We are seeking Service Desk Technicians to join a growing IT support team in Oshkosh, WI. This is an excellent opportunity for entry... ...Preferred Qualifications Previous Help Desk, Service Desk, Desktop Support, or Technical Support experience. Experience working in...Contract workTemporary workWork at officeMonday to FridayShift workTEKsystems
Oshkosh, WI2 days ago$22 - $25 per hour
...Desktop support Technician 12+ Months Contract. Location: Milwaukee, Wisconsin (Onsite). Pay Range: $22 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision) 401(k) plan paid sick leave (depending on work location) Job...Contract workLocal areaImmediate startRemote workFlexible hoursShift workCreative Solutions Services, LLC
Milwaukee, WI4 days ago$55k
...or Remote: Onsite Position Join Komatsu and Be Part of Something Big! Job Overview We have an immediate opportunity for an IT Desktop Support Technician to work at our South Harbor, Milwaukee location. This role provides technical support for end-user hardware, software...Live inWork at officeImmediate startRemote workWorldwideKOMATSU AMERICA
Milwaukee, WI1 day ago- Auxiant in Madison, WI is seeking a Desktop Support Specialist to be the face of internal IT, handling helpdesk tickets, hardware setup, and user account management while ensuring security and updates across the network. You will work across technical teams, participate...
- ...Desk Technician to provide first-line and second-line technical support for City employees, departments, and business users. The... ...installing, configuring, upgrading, troubleshooting, and maintaining desktop applications, operating systems, hardware, and peripheral...Contract workWork at officeRemote work
Veracity
Milwaukee, WI19 hours ago - Job Summary We are looking for an experienced Desktop Support Engineer (L1) to provide onsite technical support to end users. The ideal candidate will have 3-4 years of hands‑on experience in desktop support along with strong communication skills. The role involves resolving...Work at officeImmediate startRemote work
- ...Job Title: Desktop Support Location: Madison, WI (Onsite)- Local Only Job Type: Contract- W2 (NO C2C) Rate: $30/hour on W2 Top Required Skills: Remote trouble shooting Customer service/interaction with users during device setup Imaging...Contract workLocal areaRemote work
Syntricate Technologies
Madison, WI3 days ago $18.75 - $25 per hour
...re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment... ...assistance. Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Waukesha, WI...Hourly pay$18.75 - $25 per hour
...re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment... ...assistance. Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Waukesha, WI...Hourly payLocal area$21.54 - $31.82 per hour
...assignments generally last 10 to 17 months, depending on project duration and operational requirements. Position Overview The Desktop Support Technician is responsible for providing technical assistance and support for end users. This role is responsible for troubleshooting...Hourly payTemporary workLocal areaRemote workFlexible hoursShift work$15 - $18 per hour
Overview Desktop Support Technician I Location: Fully onsite in Madison, WI Duration: 6+ Month Contract, Likely Extensions Pay Rate Range: $15 - $18/HR Responsibilities Serve as the initial point of contact for end-user support needs Provide basic installation, configuration...Contract work$90k - $120k
Technical Support Engineer/Specialist Intern - Summer 2026 Location: Brookfield, WI Salary: $90,000.00-$120,000.00 Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring...Summer workCasual workInternship$22 - $28 per hour
...330848 Order Type : IT Assignment to Hire IT Support Analyst Ready to take ownership of technical challenges while... ...be considered Required Experience - Two to five years of desktop support or related information technology experience...Full timeTemporary workWork at officeLocal areaImmediate startRemote workShift workDay shiftSEEK Careers/Staffing
Neenah, WI2 days ago- ...Job: The Help Desk Analyst provides quality IS related technical support with a high degree of customer satisfaction in a timely manner... .... Microsoft Office Specialist (MOS), Microsoft Certified Desktop Support Technician (MCDST), HDI Desktop Support Technician or Support...Work at officeShift work
- The Desktop Support Analyst (Technician) will be responsible for performing various managed client services for a strategic customer. These services include: IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical skills with an emphasis on delivery...Remote work
- ...small businesses and consumers. Job Description Dynamic Server Support is a senior position that performs tasks related to the repair... ...moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts...Part timeWorldwideLong distanceNight shift
- ...Overview Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of workplace technology. In this role, you’ll lead endpoint management initiatives, drive automation and modernization efforts, and serve as a technical expert for...Work from homeFlexible hoursWeekend workAfternoon shift
Unavailable
Madison, WI3 days ago $65k
...Join Komatsu and Be Part of Something Big! Job Overview We have an immediate opportunity for a Senior IT Desktop Support Technician to work at our South Harbor, Milwaukee location. This role provides advanced technical support for end‑user hardware, software, and A/V conference...Live inWork at officeImmediate startRemote workKomatsu
Milwaukee, WI1 hour ago- ...Job Description Job Description Desktop Support Technician Backfill opportunity only - NOT FULL TIME Onsite 100% - Mon-Fri 8a-5p; no on-call Must have experience working directly with end users onsite Hands on experience in Windows imaging for Windows...Full timeRemote work
A3 Staffing Solutions
New Berlin, WI3 days ago $18 - $20 per hour
...We are seeking Service Desk Technicians to join a growing IT support team in Oshkosh, WI. This is an excellent opportunity for entry... ...Preferred Qualifications Previous Help Desk, Service Desk, Desktop Support, or Technical Support experience. Experience working...Contract workTemporary workWork at officeMonday to FridayShift workTEKsystems
Oshkosh, WI10 days ago- Work schedule: Part-Time 3 days per week Work location: Onsite Milwaukee, WI The IT Support Specialist will be responsible for the proper functioning of our local IT hardware operations, offering basic technical support to users related to their notebooks, headsets, etc...Part timeLive inLocal areaFlexible hours3 days per week
- Your Role KEY RESPONSIBILITIESTechnical Support & TroubleshootingTroubleshoot software problems across the Windows environment, including... ...as well.1-2 years of experience in a help desk, IT support, or desktop support roleEquivalent combination of education and hands-on...Full timeLocal areaRemote workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop Support. Be the first to apply!
