Senior Manager of Marketing and Communications

Senior Manager of Marketing and Communications

Reports To: Chief Operating Officer

Function: The Senior Manager of Marketing & Communications is both a hands-on operator, content producer and a strategic driver, responsible for the Boulder Chamber's brand voice, marketing execution, and event and membership growth. Boulder Chamber is entering one of its highest-visibility moments in decades — from the 2027 Sundance Film Festival activation to Boulder Together's multi-year community initiatives — and this role needs to move with urgency on deadline-driven work while thinking strategically about how every campaign, publication, and event builds the Boulder Chamber's brand over time. Currently, there are no internal direct reports; this position manages the Boulder Chamber's marketing partners — including our outsourced marketing automation, social media, and web/technical support providers — along with other contractors, freelancers, and deliverables, and requires operational ownership of the marketing department along with a fundamental understanding of its finances, aligning timelines via project management tools. This position reports directly to the Chief Operating Officer and meets weekly with the Leadership Team for strategic guidance and accountability for marketing deliverables and deadlines.

Key Responsibilities

• Program & Event Marketing
• Brand Communication & Content Strategy
• Publication Ownership & Editorial Control
• Strategy, Planning & Leadership Reporting
• Marketing Operations & MarTech
• Contractor & Vendor Management
• Budget & Fiscal Planning
• Other Duties

Qualification: Education: Bachelor's degree in Marketing, Communications, Advertising, or a related field required, or equivalent professional experience; Master's degree preferred. Experience: 8-12 years of progressive marketing and communications experience, ideally within a chamber of commerce, trade association, or B2B non-profit environment. Publication & Report Writing: Proven track record of managing and producing long-form publications and other ongoing communications and marketing materials from concept and drafting/writing to print, including newsletters, press releases, website material, annual business updates and/or grant-funded impact reports. Project Management Mastery: Advanced expertise using project management tools, preferably Airtable, GrowthZone, including building relational databases, creating automated workflows, managing the calendar, and designing interface dashboards for project tracking. Contractor & Budget Ownership: 3+ years of experience contributing to and managing a marketing/communications department budget and managing external creative agencies or freelancers. Executive Presence: Confident presentation skills, with experience delivering data, analytics, and ROI reports to Leadership and comfort stepping into speaking opportunities in front of senior executives. Tools & Design: Working familiarity with email automation platforms and WordPress CMS, sufficient to direct and evaluate a marketing partner's output, plus hands-on, day-to-day administration of membership CRMs (GrowthZone), plus hands-on proficiency with Canva and/or Adobe Creative Suite and working knowledge of graphic design principles (layout, typography, brand consistency), sufficient to produce or closely direct polished sponsor decks, event collateral, and publication layouts. Culture Fit: As an exceptional communicator, you lead with kindness and curiosity, and you're deeply motivated by our mission — the level of complexity and rigor doesn't intimidate you, it energizes you.

Working Environment and Schedule: We trust and empower our staff members to work with their managers and team to identify what their department needs. We provide flexibility and empowerment to work through hybrid roles if consistent with the needs of the organization. Hybrid consists of an in-office presence of a minimum of two days per week at the office. Available during core hours (8-5) and on camera for virtual meetings. Position requires professionalism in appearance and actions. Flexibility to work early morning and evening hours for Chamber events, department needs, and emergency communications.

Typical Physical Demands: Operate normal business office equipment; travel via own transportation to off-site meetings. Ability to pick up and transport marketing materials as needed with the ability to lift up to 50 pounds for event support and room setup. This role requires attendance for the full period of all Signature Events and lead AV at events.

Inclusivity: Must abide by and agree to the Boulder Chamber's Community Agreements. Also, support the Boulder Chamber's values, including priorities around diversity and inclusivity. Bilingual/bicultural applicants encouraged to apply.

Benefits: Employer subsidized Health, Dental, vision. Including options for a spouse or a domestic partner, and dependents. HSA or FSA Private Paid Family Leave Insurance Employee Assistance Program (EAP) Employee Life Insurance Short and Long-Term Disability 401k offering. Those employees who participate, there is Employer Matching of 4% of annual salary with immediate vesting for Full-time. Technology Reimbursement Program Access to Care Share, eBike, and an RTD EcoPass PTO (subject to change based on management decision) PTO that increases with progressive increments over the years. Paid Holidays that exceed the standard. Winter Break from December 24th – January 1 Summer Flex Fridays Sick, Bereavement, Jury Duty, and Voting Leave

Compensation: $66,320–$87,347 (Grade 7)