Pre and Post-Sales Technical Director (Remote, US-based)

Job Description

Job Description

Overview

Liquibase is the leader in Database DevOps. Downloaded more than 100 million times, our software enables DevOps teams around the globe to accelerate the software delivery process by automating database updates, security, and governance. We are a nimble, fast-paced, innovative team with the opportunity to make an outsized impact on the business and the industry.

We're looking for a Director to lead our end-to-end technical customer engagement strategy, spanning both pre-sales (Sales Engineers who support the sales cycle with demos, technical discovery, and proof-of-concepts) and post-sales (Technical Advisors who drive implementation, adoption, and ongoing technical value realization). This is a unique opportunity to build and lead a unified technical organization that owns the customer's technical experience from first demo through years of production use.

You'll bridge Sales and Customer Success ensuring customers get consistent, high-quality technical guidance at every stage, and that the lessons learned post-sale continuously sharpen how we sell and demo pre-sale.

Who you are:

• You surprise and delight customers by delivering meaningful value, consistently going beyond what's expected.
• You're committed to excellence , holding high standards while embracing progress over perfection.
• You bring a growth mindset and the courage to have difficult conversations when they matter.
• You embrace change and uncertainty with energy and optimism, creating clarity where it doesn't yet exist.
• You take ownership and follow through, proactively identifying what needs to happen and reliably seeing it through.
• You are innovative . You see every challenge as an opportunity. You would rather create the future than wait for it.

What you'll be doing:

• Hire, coach, and develop Sales Engineers (pre-sales) and Technical Advisors (post-sales), building a single technical talent bench that can flex across the customer lifecycle
• Set clear goals, career paths, and technical enablement plans for both disciplines
• Establish team KPIs across both functions: win rates and POC-to-close conversion (pre-sales), and time-to-value, adoption, and technical health scores (post-sales)

• Own the technical sales motion: discovery, solution architecture, demos, and proof-of-concept execution for prospective customers
• Ensure Sales Engineers can clearly translate Liquibase's technical capabilities into business value for prospects across a range of database and DevOps environments
• Partner with Sales leadership to drive higher win rates and shorten sales cycles through strong technical leadership

• Own the technical onboarding, implementation, and adoption journey for new and existing customers
• Partner with Customer Success leadership to identify and resolve technical adoption blockers that put renewals or expansion at risk

• Partner with Product and Engineering to represent the voice of the technical customer in roadmap discussions, and to escalate and track product gaps surfaced during sales cycles or implementations

• Build reusable technical assets: demo environments, POC frameworks, reference architectures, and implementation playbooks
• Report on technical team performance, deal support impact, and adoption outcomes to executive leadership

Must Haves:

• 7+ years of experience in Sales Engineering, Technical Account Management, or Professional Services in B2B SaaS or enterprise software, with at least 3+ years leading technical teams
• Bachelor's Degree or equivalent work experience
• Experience leading pre-sales is required
• Background of selling to Engineering Leadership in large enterprises
• Deep technical fluency in DevOps, CI/CD, database management, or infrastructure tooling
• Proven ability to build scalable technical processes: POC frameworks, implementation playbooks, and demo environments
• Strong executive presence, comfortable engaging technical and business stakeholders on the customer side as well as internal leadership
• A collaborative, cross-functional mindset — this role only works if Sales, Customer Success, Product, and Engineering all trust this leader's team

Nice to Haves:

• Direct database/DevOps tooling experience is a strong plus

Perks of life at Liquibase:

• Remote First culture, potential for company-wide in-person gatherings
• Home office allowance for remote workers
• Meaningful equity
• Comprehensive health, vision, and dental benefits - country dependent
• Generous paid time off and paid holidays
• 401k match program (US only)
• No punks, no jerks culture
• Growth opportunities and ability to move up within the company

We take pride in:

• A transparent and collaborative team environment. We value multiple perspectives and fresh thinking.
• Our entrepreneurial culture. We provide every employee the opportunity to make a meaningful impact.
• Providing the opportunity to work with new technologies and learn from experienced professionals.
• How organizations, large and small, use DevOps to drive developer agility and accelerate software delivery.

Company Overview - We are Liquibase

A career at Liquibase means joining a quickly growing company on the front lines of the DevOps space. Our vision is to be the easiest, safest, and most powerful community-led database change management solution. As companies of all sizes continue to adopt an agile methodology and DevOps practices, there is a growing realization that the database needs to be considered as part of this innovation process.

At Liquibase, we foster a culture rooted in the open-source values of freedom, choice, transparency, and meritocracy. These are not just fashion labels here, but sincere convictions, and you'll see that reflected in the way we operate daily. We're caffeinated, collaborative & confident experts, eager to solve the most challenging database CI/CD problems for our customers.

Want to help the software world move faster? You've found the right place.

Eligible candidates may be subject to criminal history checks, which will be conducted and used in accordance with applicable local, state, and federal law.