Territorial Account Manager

Job Description

Job Description

Territorial Account Manager - Midwest Region (Illinois, Indiana & Ohio)

Sales Department | Full-Time | Remote - Midwest Territory

Service Metal is seeking a motivated and relationship-driven Territorial Account Manager to develop and grow our Midwest sales territory covering Illinois, Indiana, Michigan, Wisconsin, Kentucky and Ohio. This highly visible outside sales role is responsible for managing customer relationships, developing new business opportunities, and expanding existing accounts throughout the region.

This is not a replacement position. This is a newly created territory role designed to capture substantial market opportunities across the Midwest. The successful candidate will have the rare opportunity to establish Services Metal's presence I key markets, develop strategic customer relationships, and build a long-term book of business with the support of established industry leader.

JOB SUMMARY:

The Territorial Account Manager will be responsible for growing sales and developing customer relationships throughout Illinois, Indiana, Michigan, Wisconsin, Kentucky and Ohio. This role will focus on maintaining existing business, identifying new opportunities, and expanding Service Metal's presence within industrial markets across the territory.

Success in this position requires a consultative sales approach, strong relationship-building skills, consistent customer engagement, and the ability to identify opportunities that drive long-term growth. This role reports directly to the Regional Sales Manager.

This is a fully remote position with extensive travel throughout the assigned territory. The territory is supported by four strategically located distribution centers, extensive inventory, strong inside sales and customer support teams, and an experienced leadership team committed to helping you grow the territory.

This position will be supported by experienced sales leadership, other territorial account managers, inside sales team, and customer support team. All of these teams are dedicated to making the customer experience easier and faster.

RESPONSIBILITIES:

• Own and manage the territory as the primary face of Service Metal within the region.
• Identify, pursue, and close new business opportunities within industrial markets.
• Manage and grow existing customer accounts while expanding product penetration.
• Conduct regular in-person customer visits, presentations, lunch-and-learn events, and training sessions.
• Build long-term partnerships with distributors, contractors, fabricators, OEMs, and industrial end users.
• Utilize CRM tools to document customer interactions, opportunities, forecasts, and territory activity.
• Follow up promptly on customer contacts, questions, and sales opportunities.
• Collaborate with internal sales, operations, and management teams to support customer needs and drive growth.
• Develop territory-specific strategic account plans for high-potential customers.
• Provide market intelligence, customer feedback, competitive information, and sales forecasts.
• Attend customer events, trade shows, and industry functions as needed.
• Represent Service Metal professionally in all customer and business interactions.

WHY THIS ROLE STANDS OUT:

This is a rare opportunity to build and grow a territory with significant untapped potential while working for one of the most respected names in the PVF industry.

Unlike many sales roles focused solely on maintaining existing accounts, this position offers the opportunity to create meaningful growth, establish new customer relationships, and directly influence the long-term success of the territory.

You'll have the support of an experienced leadership team, strong operational infrastructure, established customer relationships, and warehouse support with deep inventories, while maintaining the autonomy and flexibility of a remote field-based sales role.

PREFERRED SKILLS & EXPERIENCE:

• Minimum three years of outside business to business sales experience required.
• PVF industry experience is preferred.
• Experience selling industrial products, industrial building materials, or related B2B industrial solutions preferred.
• Proven track record of developing new business and growing customer relationships.
• Strong prospecting, negotiation, and closing skills.
• Excellent communication, presentation, and relationship management abilities.
• Experience managing sales territory and working independently.
• Proficiency with CRM systems, Microsoft Outlook, Excel, Teams, and related business software.
• Bachelor's degree preferred or equivalent industry experience.
• Valid driver's license and insurance with the ability to travel extensively throughout the territory.

TERRITORY & TRAVEL REQUIREMENTS :

This position requires regular travel throughout Illinois, Indiana, and Ohio. Travel is expected to be approximately 50% and may occasionally reach 75% depending on customer needs, business opportunities, and company initiatives.

Candidates should be comfortable spending significant time meeting customers, conducting sales calls, and developing relationships throughout the territory.

COMPENSATION & BENEFITS:

• Base salary ranging from $80,600 to $105,000 based on experience, qualifications, and interview performance.
• Uncapped quarterly bonus program with significant earning potential tied directly to territory growth and business development.
• $750 monthly vehicle allowance.
• $70 monthly mobile phone allowance.
• Company credit card for approved business expenses.
• Fully company-paid Medical, Dental, Life, and Disability insurance after 90 days.
• Company-funded Health Reimbursement Account (HRA) covering in-network deductible costs.
• 401(k) retirement plan with 3.5% company match.
• Profit-sharing program with annual discretionary contributions after one year.
• Generous PTO beginning on day one.
• Paid company holidays and floating holiday.
• Paid parental leave.
• Additional voluntary benefits available for employees and family members.

ABOUT THE COMPANY:

Founded in 1954, Service Metal is a privately held, family-owned Master Distributor of industrial pipe fittings, valves, and flanges headquartered in St. Louis. Our mission is to make the customer experience easier and faster through world-class service built on excellence, integrity, and efficiency.

Voted a Top Workplace in 2024 and 2025, we pride ourselves on offering a positive and productive work environment with excellent work-life balance, a collaborative culture, and industry-leading benefits. Our success is built on investing in our employees and providing the tools, support, and resources they need to succeed.

JOIN OUR TEAM!

If you are a motivated sales professional who enjoys building relationships, creating opportunities, and driving growth, we want to hear from you. Join a company that values initiative, rewards performance, and provides the support needed to build a successful long-term career.