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Senior Escalation Manager, SaaS Customer Success

Infor Inc.

Infor Inc. is seeking a Customer Retention Manager in Atlanta to lead escalation initiatives. The role demands decisive leadership in resolving critical customer situations and managing cross-functional teams effectively. Ideal candidates should have substantial experience in customer-facing roles, especially in enterprise SaaS environments. This position focuses on strategic communication, resource allocation, and ensuring exceptional service standards. #J-18808-Ljbffr Infor Inc.

Vacancy posted 3 days ago
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