Billing Coordinator

Overview

At Vista Community Clinic (VCC) , we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most.

As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. Join a team where compassion and ambition go hand-in-hand!

✨ Benefits include: ✅ Competitive compensation & benefits ✅ Medical, dental, vision✅ Company-paid life insurance ✅ Flexible spending accounts ✅ 403(b) retirement plan 

Why VCC?

• Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.

• Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.

• A robust training & development culture to help you grow and advance your career.

• A workplace built on respect, collaboration and passion for care.

Responsibilities

This is a hybrid (onsite/remote) role!

Responsible for assisting with the billing/revenue cycle (charge review, billing, denial management and appeals process, payment posting, accounts receivable management, and contract review as applicable) for all assigned payers. Perform general administrative duties, answer phones, prepare correspondence, file, shred, make copies and distribute/process items.

Essential Job Functions

• Work on returned mail from patient/insurance correspondence
• Answer patient and clinic inquires to the extent of current billing knowledge
• Provide customer service internally and externally with professionalism, courtesy, knowledge and follow through
• Create/maintain computerized information, maintain call database for billing issues, maintain billing warrant information
• Assist in preparation of billing manuals, flyers and other handouts to review with Billing Specialist
• Process electronic and paper claims
• Provide back-up for other billing staff & work projects as assigned
• Maintain Aging and Credit Reports for month end closing process
• Post manual encounters as assigned
• Payer assignments as applicable to experience level, to include SFS and Self-Pay
• Monitor Aging, and send weekly aging report status to management, if applicable
• Process patient and insurance refunds when applicable.

Qualifications

Minimum

• High school graduate or equivalent
• Minimum two years’ experience in a medical office setting, preferably in billing and revenue cycle activities
• Minimum one year experience with practice management system; NextGen preferred
• Medical billing certification or equivalent experience

Required Skills/Knowledge/Abilities

• Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred
• Strong typing/data entry (minimum 35wpm) and computer skills, including proficiency in Microsoft Excel, Word and Outlook
• Ability to perform a high volume of numerical detail work with speed and accuracy
• Ability to operate a 10-key calculator quickly and accurately

Pay Range

• $22.00 - $24.00 DOE

Hybrid Remote Opportunity Available - must be to work in office on a regular basis during the week.