Patient Care Coordinator
Elaria Allergy and Integrative Health
Elaria Allergy & Integrative Health is a personalized, direct-care allergy practice focused on helping children and adults with food allergies, eczema, environmental allergies, eosinophilic esophagitis, and other complex allergic conditions.
We are looking for a motivated, compassionate, and highly organized Patient Care Coordinator to join our growing practice.
This role is 10 hours a week and consistent 1 hour involvement M-F. Virtual and Hybrid options available.
This is an excellent opportunity for more experienced with patient care coordination that want to have a part time healthcare related job, a pre-medical student, pre-health student, gap-year student, or healthcare professional who wants meaningful experience in a physician-led specialty practice and enjoys building relationships with patients and families.
The Role:The Patient Care Coordinator will help ensure that patients have a seamless experience from scheduling through ongoing treatment. A significant part of the role will involve coordinating care for patients participating in food allergy immunotherapy/desensitization programs and other longitudinal allergy programs.
Responsibilities- Coordinate patient scheduling, follow-up visits, and treatment appointments
- Communicate with patients and families by phone, text, email, and patient portal
- Help patients understand next steps in their care plans and keep them on track
- Coordinate ongoing care for patients participating in food immunotherapy/desensitization programs
- Assist with treatment scheduling, follow-up, and routine patient communication
- Track patient needs, appointments, forms, testing, and treatment milestones
- Communicate with the physician and other members of the care team to ensure continuity of care
- Help coordinate referrals, laboratory testing, outside records, and other aspects of patient care
- Provide a warm, professional, and highly personalized patient experience
- Assist with administrative and practice-support tasks as needed
- Maintain patient confidentiality and follow HIPAA and practice policies
We are looking for someone who is:
- Warm, compassionate, and genuinely enjoys helping people
- Highly organized and detail-oriented
- Reliable and able to follow through on tasks
- Comfortable communicating with children, parents, and adult patients
- Professional, mature, and comfortable interacting in a medical environment
- Interested in medicine, allergy/immunology, or personalized healthcare
Qualifications
- Strong appointment scheduling skills and ability to manage calendars efficiently.
- Professional phone etiquette and comfort handling high call volumes with empathy and clarity.
- Experience with care coordination, including follow-up visits and referrals.
- Basic understanding of medical terminology or willingness to learn quickly.
- Prior experience in patient care, customer service, or a healthcare front office setting.
- Proficiency with electronic scheduling systems and basic computer applications.
- Excellent interpersonal, communication, and organizational skills.
- Ability to work reliably in a hybrid environment, maintaining confidentiality and HIPAA compliance.
Please send resume to View email address on click.appcast.io;
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