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Patient Care Coordinator

Staff Agency.com LLC (formerly Delta Hire, LLC)

Job Description

Position Summary

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The Primary Care Concierge LPN provides direct clinical support to our physicians while delivering a high-touch, concierge-level experience to our members. This role blends traditional LPN clinical duties — rooming patients, administering treatments, and supporting the care team — with the responsiveness, discretion, and personal attention expected in a concierge practice.

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The ideal candidate is a clinically sharp, detail-oriented nurse who thrives on building

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relationships with a small, dedicated patient panel.

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Key Responsibilities

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• Room patients for visits, obtain and document vital signs, chief complaint, and relevant history in the EMR

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• Assist physicians with exams, procedures, and in-office treatments

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• Administer medications, injections, infusions, and immunizations per provider orders and LPN scope of practice

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• Perform basic wound care, point-of-care testing, and specimen collection as directed

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• Serve as a primary point of contact for members between visits, triaging calls, messages, and portal requests with prompt, personalized follow-up

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• Coordinate referrals, diagnostic testing, and specialist appointments, and track results back to the care team

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• Manage prescription refill requests and prior authorizations in coordination with the provider

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• Support patient needs consistent with the concierge service model

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• Maintain accurate, timely documentation and ensure compliance with clinic protocols and state nursing regulations

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• Assist with inventory, supply ordering, and maintaining a clean, well-stocked clinical environment

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• Uphold strict patient confidentiality and HIPAA compliance at all times

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Qualifications & Requirements

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• Active, unencumbered Florida LPN license in good standing

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• Current BLS/CPR certification preferred

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• Minimum 1–2 years of clinical experience in primary care, internal medicine, or a related outpatient setting preferred

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• Experience with EMR systems and comfort with patient-facing technology and messaging platforms

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• Excellent interpersonal and communication skills, with a warm, professional, service-oriented manner

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• Strong organizational skills and the ability to manage multiple priorities in a small-team environment

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• Discretion and sound judgment when handling sensitive patient and member information

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• Flexibility to accommodate occasional early morning, evening, or on-call needs typical of a concierge practice

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Vacancy posted 6 days ago
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