Technician

Technician Assistant - FT - GreenfieldIndianapolis, INFacility: Noah's Brandywine Animal Hospital - GreenfieldSchedule: 35 - 40 hours weekly, Weekends and Holiday RequiredThe Technician Assistant ('TA') at Noah's Animal Hospitals provides assistance to our veterinary technicians and veterinary assistants through performing essential tasks in patient care as well as important hospital cleaning and disinfection duties. At some Noah's hospitals, Technician Assistants will also provide care for boarding patients, including walking dogs, engaging in playtime activities with the boarding pets, and routine tasks associated with boarding patients.Responsibilities:• Provide professional, efficient and exceptional service at all times. This increases the efficiency of the medical staff by promptly attending to required duties at all times.• Assist medical team by:Providing safe and gentle restraint of pets for examinations, services, or diagnosticsMoving pets from one area of the hospital to another as needed to simplify workflowReturning pets to their owners after medical exams or boarding staysWalking specific ICU patients as directed by medical team to allow urination/defecation opportunities for the petPreparing prescription medications under direction of medical teamProcessing diagnostic samples (specifically blood samples and fecal samples for either in house diagnostics or for outsource labs)Utilizing proper collars and tags for identification – ensure all pets in hospital are properly identifiedScrubbing surgical instrumentsRestocking medical supplies as requested by medical teamObserving boarding patients and hospitalized patients for signs of discomfort or other issues that require medical interventionProviding some medical treatments (oral pills, etc) as directed by medical team• Care for boarding patients:Feed and provide water dailyClean cage and provide cage "comforts" as dictated by the individual pet's needsAllow recreation time and daily walks for urination/defecationProvide and clean litterboxes for feline patients• Have basic understanding about preventative care for pets:While TA is not generally a client facing position, knowing this information can help identify potential problems in pets staying within our hospitals and/or help in the employee's future developmentExternal and internal parasitesVaccines and infectious diseases of pets, potential for zoonotic disease• Ensure general hospital cleanliness:Clean and disinfect cages as neededClean and disinfect all areas as hospital at least daily or as needed based on patient volume or potential for infectious diseaseMaintain laundry through proper washing, drying, and stocking of hospital towels, surgical gowns, surgical towels, patient bedding, etc.• Assist outgoing patients to owner's vehicle and provide gentle, safe assistance into the vehicle. Carry any foods or other personal items for the client.• Maintain accurate medical records, under the supervision of the medical team, by notating:Appetite of pet/thirst of petBowel movements and urinationBehavior and attitudeInteraction with clients if questions are asked and what information was provided• Support other staff members, doctors and administrators as needed:Maintain effective communication about patients and clients as neededWork well with all team members and ensure that your actions support the hospital, the doctors, the management, and the practice philosophy.Assist with answering phones in a cheerful manner; recognize potential emergency situations, place callers into call queue or on hold.• Other responsibilities may be assigned by practice leadershipCompetencies and Work Environment:• High School Diploma or equivalent required.• Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.• Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates strong written and verbal communication skills.• Demonstrates a willingness to identify, analyze and solve problems. Translates problems into practical solutions.• Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.• Accurately and consistently follows instructions delivered in an oral, written or diagram format.• Ability to add, subtract, multiply and divide; ability to convert units of measurement.• Shows willingness and aptitude to take appropriate steps in finding solutions to problems• Firmly adheres to the values and ethics of Noah's Animal Hospitals. Exhibits honesty, discretion, and sound judgment.• Maintains a positive 'can do' outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.• Ability to work at a computer for long periods of time.• Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.• Must be available for various shifts, and weekendsBenefitsOur Part-Time valued staff members of Noah's Animal Hospitals receive the following benefits:Industry Leading Pay with opportunities for bonus, overtime, and increases$50 Scrub AllowanceDiscounts on services provided and products dispensed for your own personal petsAn Employee Assistance Program – for you and your householdMulti-Level Development Program designed to systematically increase knowledge and skillset and a team that always has your backOur Full-Time valued staff members receive these additional benefits:Paid Time OffPaid Holidays$100 Scrub AllowanceComprehensive Benefits (Health, Vision and Dental)Additional options include 401k, short-term/long-term disability, LifeLock, and supplemental lifeCompensation for Continuing Education and License Renewal after 1 year of employmentOur Core Values:CompassionEasy to do Business WithPassionIntegrityMemorable Client ExperiencesExcellenceHelpfulThe Right People