US HR Specialist

Role Description

As an HR Specialist, you will handle the day-to-day practicalities of the employee lifecycle, ensuring our systems are accurate and our team members feel supported from day one.

People Operations & Systems

• Prepare and distribute HR documents for both employees and contractors (offer letters, employment verifications, policy acknowledgements, etc.)
• Support employee status changes, including promotions, transfers, compensation updates, and terminations.
• Provide administrative support across People Operations initiatives.

Employee Experience

• Respond to employee questions regarding policies, benefits, and HR programs.
• Support employee engagement initiatives, surveys, recognition programs, and company events.
• Help drive positive employee experiences throughout the employee lifecycle.

Hiring & Recruiting

• Coordinate interviews and candidate scheduling when needed.
• Manage job postings across hiring platforms.
• Support candidate communication and interview logistics.
• Help maintain a positive candidate experience throughout the hiring process.

Compliance & Documentation

• Assist with audits and reporting requests.
• Manage employee data and maintain accurate records in HRIS and personnel files.
• Help update internal HR policies and procedures.
• Support payroll processes by providing accurate employee data and change reporting.

Onboarding & Offboarding

• Facilitate a high-touch onboarding experience by coordinating welcome sessions and ensuring new hires have access to essential tools and platforms.
• Serve as a point of contact for new employees, helping them navigate their first 90 days at Meru.
• Assist with the full-cycle offboarding process, including preparing final documentation.
• Support the coordination of exit interviews and ensure a respectful transition for departing team members.

Qualifications

• Experience: 2-3+ years of US HR specialist experience, preferably within a startup environment.
• Communication: Excellent verbal and written communication skills with a focus on empathy and clarity.
• Technical Proficiency: Ability to quickly learn new tools and a solution-oriented approach to technology.
• Values Alignment: A genuine passion for mental health and alignment with our values of compassion, integrity, and high emotional intelligence.

Requirements

• Conduct audits to ensure compliance with health care laws, regulations, and policies.
• Track and follow trends of reported compliance issues and inquiries or complaints.
• Analyze relevant data to find opportunities to improve the compliance program and culture of compliance.
• Provide support in coordinating third party oversight related to compliance requirements.
• Research, interpret, and implement federal, state, and local regulatory mandates.
• Assist in communication and education initiatives delivered by Compliance.
• Produce and distribute department and organizational reports related to compliance.
• Assist in regular Compliance Program risk assessments.
• Willing to work US Hours from Mondays to Fridays.
• Willing to work REMOTELY.