Technical Support Specialist
$25 - $27 per hourWeekday AI
This role is for one of the Weekday's clients Allen, Texas (Onsite) Pay Rate: Up to $25 to $27/hr (Based on experience & certifications) Become a part of a top organization in the public safety and security technology sector, specializing in advanced Vehicle Intelligence and ALPR solutions. We are looking for a Technical Support Specialist II who possesses strong expertise in networking, Linux, Windows Server, and troubleshooting to deliver high-level technical support in a dynamic, fast-paced environment. Responsibilities: Deliver remote technical assistance through phone, email, web, and direct customer engagement Diagnose and resolve issues related to hardware, software, networking, VPN, VLAN, TCP/IP, DHCP, and WiFi Provide support for Windows Server platforms and Linux operating systems (preferably Ubuntu/CentOS) Manage inbound and outbound technical support calls and oversee support ticket resolution Collaborate closely with Product and Engineering teams to address and solve customer problems Record technical issues and solutions, and update knowledge base documentation Assist Regional Sales Managers by fulfilling technical support requests Support internet protocols, SSL/TLS certificates, Azure Cloud services, container technologies, and virtualization platforms Required Skills: 2 to 3+ years of experience in Technical Support or Application Support roles Excellent troubleshooting and analytical abilities Proficiency with: Windows Server 2008/2012/2016 Windows 7/8/10 Linux Command Line Interface (CLI) Network devices such as routers and switches, VLANs, VPNs, TCP/IP protocols PowerShell scripting SSL/TLS security protocols Strong verbal and written communication skills Preferred Qualifications: Certifications such as CCNA, MCSE, CompTIA A+, and Linux certifications Experience working with VMware or Hyper-V virtualization platforms Knowledge of Azure Cloud and container technologies Familiarity with ITIL framework is a plus Additional Information: This is a 6-month contract position with potential for extension or transition to permanent hire Candidates must be willing to work onsite in Allen, TX Successful candidates are required to pass the CJIS background screening The interview process consists of two rounds: one onsite and one via Google Meet Must-have skills Linux, Networking, Help Desk Support Good-to-have skills On-call Support #J-18808-Ljbffr Weekday AI
- ...easiest-to-use software—and backing our solutions with the best support team in the business. At Newline, we help our customers... ...Miami, Cabo, Costa Rica, and more!) Job Description As a Technical Support Specialist , you will be on the front lines of customer service,...SuggestedFull timeWork at officeRemote workMonday to Friday
Newline Interactive – Americas
Allen, TX1 day ago $25 - $27 per hour
...and security technology sector, specializing in advanced Vehicle Intelligence and ALPR solutions. We are looking for a Technical Support Specialist II who possesses strong expertise in networking, Linux, Windows Server, and troubleshooting to deliver high-level technical...SuggestedPermanent employmentContract workRemote workWeekday workWeekday AI (YC W21)
Allen, TX2 days ago- ...Job Title: Technical Support Specialist Location: Allen, TX 75002 Duration: 6 to 12 months Interview Format: Onsite Security Checks: CJIS required. Candidate may be required to pay $201.64 for fingerprinting and submit an expense. Description As a Technical Support Technician...SuggestedWork at officeRemote workShift work
Spectraforce Technologies
Allen, TX4 days ago $60k - $70k
Job Overview We are seeking an Ecosystem Technical Support Specialist to guide, teach, and support both our customers and fellow team members. In this role, you act as a critical conduit between operational environments and our core engineering divisions. You will advocate...Suggested$32 - $34 per hour
...per hour base + Bonus Opportunities Reports to: Technical Services Manager Location: McKinney, TX, In-office position As a Tier II Specialist, you’ll play a crucial role in helping provide best in class technical support to our customers. This is an amazing opportunity...SuggestedHourly payTemporary workWork at officeLocal areaFlexible hoursALOHA
Mckinney, TX2 days ago$20 - $22 per hour
...Position Summary The Patient & Physician Service Specialist – Junior (L1) is responsible for delivering high-quality support to patients, healthcare professionals and... ...Experience in patient support, customer support, or technical support Comfort supporting mobile applications...Immediate startRemote workAll shiftsShift workNight shiftWeekend workDay shiftAfternoon shift3 days per weekDexian
Plano, TX1 day ago- ...Overview The Technical Support Specialist is a key member of our User Experience (UX) team as our front-line support team is critical to improve the end user experience and drive IT support excellence. This non-exempt position is responsible for providing desk-side hardware...Remote workWeekend work
Haynes and Boone
Plano, TX3 days ago - ...Provides assistance and technical support to customer & consumers that are experiencing issues Communicate directly with customers via phone or email in professional and timely manner. Log “ALL” communication with customers in Activity section of SAP. Trouble shoot failures...Work experience placement
Hisun Motors Corp
Mckinney, TX2 days ago $23.5 per hour
...candidate (must be eligible to work for any employer in the U.S.). About the Role We are seeking a Retail Tech Support Specialist to provide hands-on technical support in a fast-paced environment. This role is 100% onsite in Plano, TX, with typical hours of 8:00 AM – 5:...Contract workCasual workAfternoon shiftConvergenz
Plano, TX2 days ago- ...automation to drive efficiency. You will be responsible for the stability and security of our Allen, TX facility’s IT operations, supporting a high‑compliance engineering and manufacturing environment. We are looking for a technician who views manual, repetitive tasks...
Fiber Systems International Inc
Allen, TX2 days ago - USM Technology is seeking a Tier 2 Support Technician in Texas to provide proactive IT support for end-users. You will handle Level 1 and Level 2 issues, with on-site and potential remote work based on business needs and capabilities. You’ll work in a fast-growing MSP focused...Remote work
- Prodapt is looking for a Technical Customer Support Specialist based in Richardson, Texas. In this position, you will assist field technicians and internal teams with service activation and troubleshooting across various systems. You will provide real-time support via inbound...
- ...the Position This role requires a combination of desk-based technical support and hands‑on physical work involving workstation setup, device... ...tasks, or urgent business needs. The IT Support Specialist II (Endpoint & Microsoft 365 Administration) provides Tier 1...Casual workWork at officeLocal area
- Sol-Ark Inc seeks an IT Support Specialist II to provide Tier 1 and Tier 2 support for technical endpoints while managing Microsoft Intune. Located in Allen, Texas, this role involves both desk-based support and hands-on physical tasks in a hybrid domain environment. The...
- Sol-Ark is seeking an IT Support Specialist II to join our Allen, Texas team at our corporate headquarters. The role focuses on endpoint and Microsoft 365 administration within a hybrid domain environment and involves hands-on device deployment, server room work, and after...
- ...transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. The Technical Support RepresentativeIII will be joining our 4|sight Customer Support team under our Complementary Solutions group. Our team is...H1bWork at officeLocal areaRemote workMonday to FridayWeekend work
Jack Henry
Allen, TX2 days ago - ...people, devices, and data everywhere. We are seeking to fill the Support Specialist role, a support and escalation point for Fortinet customers... ...function, providing exceptional customer service and technical help for our loyal customers and to contribute to the success...Work at office
Fortinet
Frisco, TX12 hours ago $123.2k - $199.1k
...office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the... ...your area of expertise, with a strong ability to explain complex technical issues to both non-technical and technical professionals. As...Full timeWork at officeVisa sponsorshipWork visaShift work- ...protect overall platform integrity. Roles & Responsibilities L2 Technical Escalation & Resolution: Investigating and resolving deep-level... ...failures, and data discrepancies escalated from L1/Frontline support. Database Querying & Analysis: Writing and executing precise...
- Tabit.cloud is seeking an L-1 Technical Support specialist in the greater Dallas area. You will handle customer inquiries by phone, email, and chat, troubleshoot hardware and software issues, and assist with restaurant POS configurations. The role requires willingness...
$65.6k - $86.1k
Lennox in Richardson, TX is seeking a full-time Technical Support Specialist to provide moderately complex technical assistance to dealers, contractors, and field personnel. You will guide callers to resolution while collaborating with senior technicians and handling HVAC...Full timeFor contractorsWork at office- Jack Henry delivers digitally transformative technology solutions to community banks and credit unions. We are seeking a Senior Technical Support Representative for our Financial Crimes Solutions team to support clients using our fraud prevention and compliance solutions....Local area
- Spectraforce Technologies is hiring a Technical Support Specialist in Allen, TX for a 6 to 12 month onsite assignment. You will provide remote technical support across military, public safety, and critical infrastructure sectors, collaborating with engineering and product...Remote job
$25 - $29 per hour
...Range: $25.00 To $29.00 Hourly Experience: +3 Years of Technology Support Experience Work Environment: This is an in-office job with... ...ticketing systems like Autotask, Jira, ServiceNow, or Freshdesk. Technical Skills: Strong knowledge of Windows Server (2016, 2019),...Hourly payWork experience placementWork at officeRemote work- ...join us. We can\'t do it without you. Jack Henry’s Financial Crimes Solutions team is growing fast, and we are seeking a Senior Technical Support Representative to provide ongoing support for clients using our cutting-edge fraud prevention and compliance solutions. The...H1bWork at officeLocal areaRemote work
$31.83 - $63.65 per hour
...Description Leads complex, data center hardware support services to ensure resilience,... ...with upstream and downstream systems. Technical Support and Troubleshooting Own the escalation... ...and Leadership Mentor technicians and specialists; set expectations for execution quality,...Hourly payTemporary workWork experience placementH1bLocal areaFlexible hoursShift work- ...and analytical products to deliver consistent, actionable information and insights across the enterprise for business and functional support areas. The ideal candidate will be researching and implementing new standards and best practices in the descriptive analytics while...Work at officeLocal areaRemote work
Jack Henry & Associates
Allen, TX2 days ago - BAL is seeking a proactive Helpdesk Support Specialist to join our IT team in Richardson, TX. This role focuses on delivering high-quality technical assistance to end-users and ensuring smooth operation of devices and software across the organization. The ideal candidate...
- Doyon, Limited is seeking a Technical Support Analyst in Plano, Texas to provide technical support and troubleshoot various IT-related issues for clients. In this role, you will handle client inquiries via chat, email, or phone, and assist with hardware, software, and network...Work at office
- Doyon Limited, Doyon Drilling, Inc is seeking a Technical Support Analyst to provide initial technical support to clients by troubleshooting various IT-related problems. This role is critical in ensuring client satisfaction through effective service. Candidates should have...Work at officeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Specialist. Be the first to apply!
- technical support analyst Allen, TX
- tech assistant Allen, TX
- technical support specialist Allen, TX
- help desk assistant Allen, TX
- systems support technician Allen, TX
- technical analyst Allen, TX
- technical support representative Allen, TX
- customer support analyst Allen, TX
- desktop support analyst Allen, TX
- technical support associate Allen, TX