Manager, HR

Make a difference at MTM Transit, where you help remove community barriers nationwide and contribute to a culture of collaboration, growth, and inclusive impact. What Will Your Job Look Like? The Manager, HR (Austin) supports the organization’s vision by providing direct support to the Austin, TX South Base facility. Responsibilities include labor relations, HR matters, documentation, investigations, and negotiations. What You’ll Do: Provide day‑to‑day guidance, hands‑on support, and developmental guidance to the Austin HR team. Handle all labor relations and HR inquiries related to policies, procedures, and bargaining agreements; refer complex matters to appropriate management staff. Track all information requests, hearing, and grievance timelines from initiation to completion to ensure adherence to contract requirements. Serve as the initial contact and liaison for intake and assessment of employee complaints. Conduct interviews and gather information for employee relations matters such as harassment allegations, work complaints, or other concerns; inform appropriate HR staff when additional investigation is required. Assist with recordkeeping related to hiring, termination, leave, transfer, and promotion, particularly as related to EEO, affirmative action, and diversity initiatives. Maintain up‑to‑date knowledge of company policies, employment law, and common HR practices. Collect information and data to assess cost and policy implications of negotiations and disputes. Conduct surveys, interviews, and other research related to human resource policies, compensation, and labor negotiations; report results to the Sr. HR Manager or Vice President of HR. Maintain knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and HR. Assist with preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations. Coordinate meetings between Union Officials, Employees, and Leadership. Organize and maintain all CBAs, arbitration decisions, and any other related documentation. Perform other duties as assigned. What You’ll Need: High School Diploma or GED. Bachelor’s Degree in Human Resources or related field, or equivalent work experience. 4+ years’ experience in Human Resources/Employee Relations or similar role. 2+ years’ experience in a Union setting required. Strong knowledge of HR policies/procedures and local, state, and federal employment/labor laws. Even better if you have experience working in the Transit industry. Even better if you have Workday experience. Even better if you hold a SHRM certification. What’s in it for you: Health and Life Insurance Plans. Dental and Vision Plans. 401(k) with company match. Flexible Scheduling. Paid Time Off and Holiday Pay. Maternity/Paternity Leave. Birthday Holiday. Casual Dress Environment. Tuition Reimbursement. MTM Perks Discount Program. Milestone Anniversary. One Month Sabbatical. Leadership Mentoring Opportunities. SALARY MIN: $85,000 SALARY MAX: $105,000 Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture. #J-18808-Ljbffr