Industry Consulting Manager

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.


We are currently seeking a Industry Consulting Manager to join our team in NY, New York (US-NY), United States (US).


Job Description:

Business Analyst (Manager Level)

Position Summary

• We are seeking a results-driven Business Analyst to serve as a key liaison between business stakeholders and technology teams, driving strategic initiatives, process improvements, and solution delivery.
• This is a managerial-level role requiring ownership of requirements, strong stakeholder engagement, and the ability to translate business needs into clear, actionable solutions.
• The role plays a critical part in ensuring successful delivery of initiatives aligned with business objectives, operational efficiency, and compliance standards.

Key Responsibilities

Requirements & Analysis

• Gather, analyze, and document business requirements through stakeholder interviews, workshops, and process analysis
• Translate requirements into functional specifications, user stories, and acceptance criteria
• Ensure requirements are clear, structured, and aligned with business goals

Process Improvement

• Analyze existing business processes and workflows to identify optimization, automation, and efficiency opportunities
• Develop process maps, workflow diagrams, and business documentation
• Recommend and support implementation of process improvements and transformation initiatives

Stakeholder Management

• Act as a primary liaison between business users, project teams, and technology stakeholders
• Facilitate communication across cross-functional teams throughout the project lifecycle
• Manage stakeholder expectations and ensure alignment on delivery outcomes

Implementation & Delivery Support

Support end-to-end system implementation activities, including:

• User Acceptance Testing (UAT)
• Test case preparation
• Defect tracking and resolution
• End-user training and adoption

Deployment coordination

• Support Agile delivery processes, including sprint planning, backlog refinement, and prioritization

Reporting & Governance

• Prepare reports, dashboards, and presentations to support decision-making and project governance
• Monitor project progress and assist in resolving business and operational issues
• Ensure delivered solutions align with business requirements, compliance standards, and operational needs

Required Skills & Qualifications

• 6-10 years of experience in business analysis, requirements gathering, and process improvement within financial services, technology, or related industries
• 6+ years of experience gathering, documenting, and managing business requirements and functional specifications
• 5+ years of experience analyzing business processes, identifying improvement opportunities, and supporting transformation initiatives
• 5+ years of experience working with SDLC methodologies, including Agile frameworks (Scrum/Kanban)
• 5+ years of experience supporting system implementations, including UAT, test coordination, and deployment activities
• 5+ years of experience using business analysis and reporting tools such Microsoft Excel, Visio, JIRA, Tableau (or similar BI tools)
• Demonstrated ability to create process documentation, user stories, functional specifications, and business reports
• Strong analytical and problem-solving skills with the ability to translate complex business needs into structured solutions
• Effective communication skills with the ability to engage both technical and non-technical stakeholders
• 3+ years of experience managing stakeholders and operating in cross-functional delivery environments
• Ability to manage multiple priorities and deadlines in a fast-paced environment

Preferred Qualifications

• 7-10 years of experience in financial services, regulated environments, or large-scale enterprise programs
• Experience supporting digital transformation, process re-engineering, or system modernization initiatives
• Familiarity with data analysis, reporting, and dashboard development

Business Analysis certifications, such as:

• CBAP (Certified Business Analysis Professional)
• PMI-PBA (Professional in Business Analysis)

Bachelor's degree in Business, Information Technology, Finance, or a related field

What Sets You Apart
Ability to operate effectively across business and technology domains
Strong ownership mindset with a focus on delivery and outcomes
Proactive approach to problem-solving and continuous improvement
Excellent stakeholder management and communication skills


About NTT DATA:


NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.