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Remote Tier 1 Help Desk Specialist

ASRC Federal

Brooklyn, NY
  • Remote job

ASRC Federal Cyber LLC is seeking a Technical Support Specialist 1 to deliver remote Tier 1 help desk support for FDA OII Applications. You will handle calls, emails, and tickets with attention to quality and customer service, using ServiceNow and KB tools to resolve issues. The role requires a high school diploma (some college preferred), US citizenship, and 2+ years in a customer service or help desk environment. Strong organizational skills and teamwork are essential. #J-18808-Ljbffr ASRC Federal

Vacancy posted 2 days ago
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