Recruiter Account Manager

Job Description

Job Description

Bilingual Recruiter/Account Manager (Spanish–English)

Location/s:  
6411 Castor Avenue, Philadelphia, PA 19149

10745 Haldeman Ave, Philadelphia, PA 19116

We are seeking many motivated Bilingual Recruiter/Account Managers to support recruiting, client relationship management, and HR functions at several of our locations in Northeast Philadelphia.  This role is ideal for someone who loves connecting with people, thrives in a fast-paced environment, and enjoys both recruiting and building strong client partnerships.

Key Responsibilities

Recruiting & Employee Relations:

• Recruit, screen, and onboard candidates for industrial, warehouse, administrative, and professional roles.
• Conduct interviews and communicate with candidates in both Spanish and English.
• Manage the full recruiting cycle: sourcing, interviewing, placement, onboarding, and follow-up.
• Create, update, and post job ads on job boards, social media, and other recruiting channels.
• Build strong community relationships by networking with local workers and community organizations.
• Host recruiting events and job fairs to attract new talent.
• Conduct orientation sessions and ensure employee compliance with company policies and procedures.
• Monitor employee performance and provide coaching, feedback, or corrective action as needed.
• Maintain accurate records of recruitment activities, employee information, and performance evaluations.
• Assist employees with benefits enrollment and respond to benefits-related inquiries.
• Update and maintain candidate records within an HRIS system (Avionté experience is a plus).

Account Management & Client Relations:

• Serve as the primary point of contact for assigned client accounts.
• Build and maintain strong relationships with clients through regular communication and site visits.
• Understand client staffing needs and develop recruiting strategies to support workforce demands.
• Coordinate employee placements, attendance, performance concerns, and workforce planning with client representatives.
• Conduct client check-ins to ensure satisfaction with staffing services and identify opportunities for growth.
• Resolve client and employee concerns promptly and professionally.
• Assist with new business development efforts, referrals, and expansion opportunities within existing accounts.
• Collaborate with management to improve service levels, retention, and client satisfaction.

Qualifications:

• Fluent in Spanish - English, Vietnamese-English or Chinese-English
• Minimum 3 years of recruiting, staffing, account management, or client service experience.
• Experience recruiting for light industrial, warehouse, administrative, and professional positions preferred.
• Proficiency with HRIS systems; experience with Avionté is a plus.
• Strong relationship-building and customer service skills.
• Excellent communication, organizational, and multitasking abilities.
• Ability to manage large hiring volumes while maintaining strong client relationships.
• Team-oriented but able to take initiative and work independently.
• Valid driver's license and reliable transportation preferred.

Integrity. Accountability. Excellence. Diversity. People-First.

Company Description

Integrity. Accountability. Excellence. Diversity. People-First.