Leasing Experience Coordinator

Job Title: Leasing Experience Coordinator Department: Leasing Reports To: Leasing Manager Wage Category: Non-Exempt Responsibilities Provide residents with information about the community and model home options. Assist leasing associates after the close of a sale by delivering sales‑focused energy and support. Manage the prospect journey including application generation, payment processing, lease creation, and scheduling move‑in orientations. Coordinate lease renewals for current residents. Follow up on resident questions, concerns, and support all customer service efforts within the community. Maintain community aesthetics by supporting tour paths, pre‑walking move‑in ready homes, and upkeep of grounds and site cleanliness. Greet residents and guests politely and expedite all service requests. Conduct regular patrols of grounds, halls, vacant units, and parking areas; perform daily inspections of amenity common areas. Verify service work orders, issue keys or personal escorts for access. Assist with execution of new move‑ins, resident/tenant services, and serve as the central contact point for related activities. Provide resident assistance (key support, package scanning and delivery) as needed. Participate in and help coordinate potential resident events. Submit service requests in the property management system for building damages or deficiencies. Qualifications High School Diploma required. Preferred experience in hospitality, sales, customer service, or leasing operations. Strong attention to detail and accuracy. Ability to learn and apply applicable software programs and backend administrative tasks. Excellent multitasking skills with ability to meet deadlines. Proven excellent customer service, teamwork, interpersonal, communication, and problem‑solving skills. Knowledge of fair housing regulations or willingness to learn. Valid driver’s license. Availability to work weekends and holidays as needed. Equal Opportunity Employer: LPMLC123 Lifestyle Communities (LC) is an Equal Opportunity Employer. #J-18808-Ljbffr Lifestyle Property Management, Ltd.