Sales Development Representative

Associate, Client Development

Paul Davis is one of North America's most respected property damage restoration brands. Our new Miami franchise serves homeowners, multi-family, hospitality, commercial and municipal clients across Miami Beach, Miami, North Miami Doral, Hialeah, and surrounding areas. The market is active and competitive, with fast, 24/7 response expectations and strong referral dynamics among insurance carriers, adjusters, insurance agents, and property managers. Your relationship-building and activity discipline will be the differentiator.

About the Role

The position of Associate, Client Development reports directly to the Director of Client Development and plays a critical role in the development and execution of Paul Davis Restoration of Miami's new business goals. This individual will identify, target, contact, and market to referral partners and property decision-makers (insurance agents and adjusters, property managers/HOAs, facilities leaders, real estate brokers, and trade partners). The role includes cold calling, campaign & inbound lead follow-up, appointment setting, reporting & analytics, lead conversion, and pipeline management. In collaboration with Paul Davis Restoration of Miami's leadership and operations teams, the successful candidate will both drive and support activities related to sales and client acquisition for Paul Davis Restoration of Miami while ensuring seamless interdepartmental collaboration on prospect/client touch points.

Responsibilities

• Communicate with prospective clients and/or their executive assistants via phone, email and/or social media (cold calling, campaign follow-up, appointment setting)
• Identify and target candidates for Paul Davis Restoration of Miami through ongoing industry research and profiling tools
• Generate leads and research candidates to determine the best candidates
• Promote and track all client development campaigns and events through calling campaigns, etc
• Utilize CRM to track and manage sales pipeline and sales activities
• Support the development of company collateral and public relations initiatives

Qualifications

• Excellent interpersonal and organizational communication skills
• Self-starter who can seek out needs and information without directives
• Superior writing and proofreading skills. Must possess the ability to write and edit text to appropriately and proactively anticipate the needs of the audience
• Ability to work independently as well as part of a team
• Ability to multi-task and perform in several capacities
• Knowledge of CRM and other tracking software, including Salesforce, Luxor, Salesloft, LinkedIn, Zoominfo, and Microsoft Excel preferred
• Outstanding project management, scheduling, and research skills

Education/Experience

• Bachelors degree in Business, Communications or Marketing
• Inside sales, lead generation and/or recruiting experience preferred

Work Environment and Physical Demands

While performing the responsibilities of this position, reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this role. While performing the duties of this position, the employee is occasionally required to travel.

Conclusion

This position description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with this position.

Equal Opportunity Statement

Paul Davis Restoration of Miami Beach is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. Compensation: $75,000.00 - $150,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission

To provide opportunities for great people to deliver Best in Class results