Documentation Specialist

AdaptHealth Opportunity – Apply Today!At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital and at home. With supporting locations across the nation, AdaptHealth is the vital link in the healthcare ecosystem that bridges the gap between patients, providers, and high-quality, compassionate care. If you're passionate about making a meaningful and lasting difference in the lives of patients, we invite you to explore a career with AdaptHealth.The Adapt DifferenceCommitment to Our People – Support, Development, and Advancement OpportunitiesCompetitive Compensation and IncentivesComprehensive Total Rewards & BenefitsIndustry-Leading Care & InnovationResponsible Environmental StewardshipAbout the RoleDocumentation SpecialistAs a Documentation Specialist at AdaptHealth, you play a key role in keeping patient care moving forward. You'll ensure the timely, accurate collection and management of patient documentation needed for compliant billing and a healthy revenue cycle. You'll collaborate closely with physician offices, insurance providers, and internal teams to remove barriers to care and payment.Core ResponsibilitiesReview, analyze, and validate clinical documentation to ensure payer compliance and billing readinessCollect and manage patient eligibility documents, including prescriptions, CMNs/LMNs, clinical notes, labs, and prior authorizationsResolve pending revenue by reconciling documentation with outstanding chargesRequest and track prior authorizations, including coordination with state Medicaid programsIdentify documentation trends or recurring issues and proactively escalate and educate internal teams and provider officesEnsure compliance with Medicare, Medicaid, HIPAA, and private insurance regulationsGenerate and manage electronic documentation requests to physicians and insurance companiesCommunicate with physician offices and payers to obtain missing or incomplete documentationCollaborate with AdaptHealth sales, support, and customer service teams to support timely billingMaintain and update physician databases to ensure accurate communication and document deliveryServe as backup support for customer service inquiries as neededMeet productivity, quality, and attendance standards while contributing to a team-focused, continuous improvement culturePerform all other duties as assignedWhy You're the Best FitHigh School Diploma or equivalent work experience requiredOne (1) year of administrative experience. Types of administrative experience include but are not limited to insurance, billing, claims, call center, or financial servicesStrong problem-solving skills with attention to detailStrong verbal and written communicationExcellent customer service skillsProficient computer and system skillsAbility to work in a fast-paced environment inclusive of multi-taskingWork EnvironmentPhysical Requirements: Each role has a unique set of physical demands and work environment(s) that an employee will encounter while performing the essential function of the job. Reasonable accommodations may be made to enable individuals with disability(s) to perform the essential functions. For more detail surrounding these requirements please inquire upon application selection.CompensationCompensation is based on experience, location and role levelTotal Rewards & Benefits ProgramComprehensive medical, dental and vision coverage (eligible first of the month following hire)401(k) with company matchPaid Time Off Plans including 6 paid holidaysEmployee Stock Purchase PlanPaid Parental Bonding LeaveShort and Long-term Disability InsuranceLife and AD&D InsuranceFlexible Spending Accounts (FSA) and Health Savings Accounts (HSA)CVS Minute Clinic and Teledoc accessSpousal Advantage Reimbursement PlanIdentity Theft Protection and Legal PlanRequirements DisclosureCompany conducted Background Check is required for all rolesCompany conducted Motor Vehicle Record Check is required for all driving rolesClinical roles require valid licensure/certification, where applicableAdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.Ready to Make an Impact?If you're passionate about and committed to changing lives, we want to hear from you. Apply today and take the next step in your career with AdaptHealth!