Sales BDC Representative/Customer Service

Job Description

Job Description

Business Development Center Representative

Full-Time | Commission + Bonuses | $55,000–$75,000 Annual Income Potential

Position Summary

Are you driven, outgoing, and love talking to people? Do you thrive in a fast-paced, goal-oriented environment where every conversation matters? As a BDC Sales Representative, you'll be the spark that turns customer interest into showroom visits. You'll connect with potential buyers through calls, texts, emails, and online inquiries, building excitement, creating relationships, and setting appointments that fuel our sales success. If you enjoy winning, growing, and being rewarded for your results, this role is for you!

What You'll Do:

You'll be responsible for contacting customers via phone, email, and text to set appointments for our sales team, including:

• Internet inquiries

• Incoming phone leads ("Phone Ups")

• Customers who recently visited the dealership

• Follow-up on previous leads

What We're Looking For:

• Excellent phone and communication skills

• Attention to detail; goal-oriented and results-driven

• Positive, "can-do" attitude with a willingness to learn

• Ability to communicate professionally via text and email

• High energy and enthusiasm

What We Offer:

• One of the most competitive and lucrative pay plans in the industry

• Commission + bonus structure with $55k–$75k income potential

• Medical, Dental, Vision & more (after eligibility period)

• Paid vacation and additional benefits

• Employee discounts on parts and labor

• Ongoing training and advancement opportunities

Requirements:

• Valid driver's license

• Must pass a background check

Coughlin Automotive is an Equal Opportunity Employer and a Drug-Free Workplace. Ready to get your foot off the brake? Apply today!