Strategic Account Executive

Job Description

Job Description

About Sunbound

Sunbound is Senior Living's Revenue Operating System.

We build AI-powered technology for assisted living and skilled nursing operators, giving them one connected platform to run their entire revenue operation. Admissions, private payments, Medicare and Medicaid claims, working capital. Everything between a resident moving in and the cash hitting the bank. Revenue on autopilot.

Senior living operators got into this business to care for people. But fragmented systems, manual follow-up, and endless admin work pull them in the wrong direction.

We fix that. Sunbound replaces manual revenue work with intelligent automation so operators get back to what matters: care.

The results:

• $1B+ in payments processed annually
• Operators across 45 states
• 40,000+ family interactions supported every year
• 99%+ net collection rates
• 95%+ on-time payments
• 40+ hours reclaimed per community per month
• 96%+ first-pass claims acceptance

Trusted by Sinceri, Bickford, Maplewood, Spring Oak, Compass, and Omega. Backed by world-class investors.

Sunbound is hiring a Strategic Account Executive to drive enterprise growth across mid-market and multi-site senior living operators. This is a "hunter" Sales role responsible for sales pipeline development, executive engagement, negotiation, and close. Success requires executive presence, disciplined pipeline management, and a consultative approach to complex, multi-stakeholder sales cycles.

• Strategic Pipeline & Revenue Ownership
  • Build, qualify, and manage your high-quality pipeline across mid-market, enterprise senior living accounts.
  • Drive new logo acquisition within complex, multi-location operators.
  • Maintain 3-4x pipeline coverage and accurate forecasting in CRM.
  • Execute structured, milestone-driven sales cycles from prospecting through contract signature.
• Strategic, Consultative Selling
  • Lead executive-level engagements (C-suite, finance, operations leaders).
  • Conduct rigorous discovery to uncover operational pain, financial impact, and buying criteria.
  • Translate operator needs into persona tailored, ROI-driven Sunbound solutions.
  • Position Sunbound in terms of measurable business outcomes: improved cash flow, AR performance, and operational efficiency.
• Deal Management
  • Navigate multi-stakeholder decision processes across finance, operations, and executive sponsors.
  • Drive structured deal progression with defined next steps, risk mitigation, and mutual action plans.
  • Negotiate sales contract terms to close high-value transactions.
• Partnership & Market Leadership
  • Collaborate with product, marketing, pricing, and implementation teams to develop competitive win strategies.
  • Provide structured market feedback to inform positioning and roadmap prioritization.
  • Represent Sunbound at industry events and executive forums within the senior living ecosystem.

• 6+ years of enterprise B2B SaaS sales experience, ideally within healthcare, post-acute care, or adjacent financial workflows.
• Demonstrated success exceeding sales quotas in long-cycle, multi-stakeholder environments.
• Executive presence with the ability to influence financial and operational decision-makers.
• Strong forecasting discipline and CRM hygiene.
• Clear, persuasive communication with financial and non-technical stakeholders.
• Strong analytical thinking and attention to detail.
• Resilience, ownership mindset, and bias toward execution.
• Self-starter with ability to thrive in autonomous, start-up environment.
• Up to 40% travel (trade shows, client visits) and collaborate across time zones.

• Experience in AgeTech, Senior Living, or Post-Acute Care.
• Understanding of Revenue Cycle Management (RCM) or financial operations workflows.
• Experience in a high-growth SaaS or venture-backed environment.
• Background in finance, accounting, or operational leadership is a plus.

Our Values

These aren't words on a wall. They're how we hire, give feedback, and make decisions every day.

• Resilience: We don't give up. If there's a will, there's a way.
• Customer Care: We respond with empathy and deeply care about solving our customers' problems.
• Teamwork: We trust, encourage, and hold each other accountable to be our best every day.
• Ambition: We know we can achieve great things and don't lose sight of the bigger picture.
• Commitment: We do what we say and uphold our promises: to each other, our customers, and our investors.
• Attention to Detail: How we do the small things is how we do the big things. Details make the difference.

If you're looking for a place where your work actually moves the needle, you found it.

We move fast, hold a high bar, and care deeply about doing things right. If that's how you're wired, you'll love it here. You'll be surrounded by people who are sharp, humble, and genuinely energized by the mission. A team that shows up for each other, celebrates wins loudly, and has real conversations early.

The impact is real too. Every feature shipped, every process improved, every customer supported has a direct effect on seniors and the families navigating one of the hardest transitions of their lives. That's not a marketing line. It's why people choose to stay.

And the benefits match the ambition:

• Competitive comp with equity so you own a piece of what you're building
• 90% of your medical premium covered
• Fully paid parental leave
• Unlimited PTO - and we actively encourage you to use it. Well-rested people do better work, make better decisions, and stay longer. Taking care of yourself isn't a perk here, it's part of the job
• An AI-native environment where we trust you to do your best work

We're building something special here. Come be part of it.

We are an equal opportunity employer. We welcome amazing people from all backgrounds, experiences, abilities, and perspectives. If you need a reasonable accommodation during the application process, email us at View email address on ziprecruiter.com