Customer Service Professional

Benefits/Perks Flexible Schedules Competitive Compensation Careers Growth Opportunities Health Insurance Vacation Paid holidays Weekly paycheck Job Summary Under the direction of the Office Manager, answer service questions via phone calls, emails, and text. Communicate with branch personnel to assist in resolving service issues, selling lawn care services, and qualifying leads. Other duties include performing collection calls, completing property measurements, following up on sales leads, and scheduling appointments. Responsibilities Answer inbound sales calls, thoroughly explaining available and recommended services in response to marketing efforts, customer inquiries, and property evaluations. Explain lawn care services, quote prices, and use selling techniques to encourage customers to buy. Develop the knowledge and ability to communicate the selling points of all Spring-Green services and how each service could benefit the customer. Schedule appointments. Support employees in the field. Qualifications A high school diploma or general education degree (GED) required. Some college coursework in Business, Sales, Marketing, Communications or related subject matter preferred. Minimum two to three years of sales and customer service/call center experience; or equivalent combination of education and experience. Strong computer skills. Quick learner. Able to work independently and take initiative. Able to follow directions. Detail oriented. Enjoy working in a fast paced, constantly changing environment. Bilingual is a plus. #J-18808-Ljbffr Spring-Green Lawn Care of St. Charles, MO