Remote Tier 2 Help Desk Analyst & IT Generalist
GovCIO
Raleigh, NC
- Remote job
GovCIO is hiring a Help Desk Analyst/IT Generalist to support a legacy VA application. This full-time, fully remote role involves leading daily ticket resolution, guiding end users, and coordinating with VA stakeholders to ensure continuity of daily operations. The position emphasizes developing help desk processes, maintaining documentation, and delivering reports on service metrics while collaborating with project teams. #J-18808-Ljbffr GovCIO
Vacancy posted 4 days ago
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