Assistant Branch Manager

Metropolitan Commercial Bank ("MCB" or the "Bank") is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan, Boro Park, Brooklyn, Great Neck on Long Island, New Jersey, and recently expanded to Miami, Florida. Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities. Position Summary The Assistant Branch Manager is responsible for assisting branch management with the daily operations of the designated branch, providing exceptional customer service for consumer and corporate clients, promoting the bank’s products and services, increasing branch sales to achieve quarterly goals, and managing the branch employee’s daily activities. Branch operations responsibilities include coaching and development of staff to increase performance potential. Location: 99 Park Avenue Branch. Essential Functions & Responsibilities Assist the Market Sales Manager/Branch Operations Manager in managing branch operations in compliance with organization and government guidelines to ensure proper controls are maintained and new business is developed. Responsible for opening and closing of branch and other security duties in accordance with established procedures; assumes full responsibility of branch management in the Market Sales Manager’s absence. Manage all levels of Branch staff in daily operations, including recruitment, training, performance management and discipline of staff; conduct staff meetings to ensure two-way communication with staff. Provide extensive customer service to ensure highest quality service by responding to customer inquiries, requests, and complaints; review and approve exceptions as authorized; perform account opening and other customer transactions as needed. Responsible for the appearance of the facility. Represent the Bank in the community to position the Bank as a provider of choice of financial services. Qualifications & Skills Bachelor’s degree or equivalent experience. 3+ years’ experience in a retail branch environment; 1-year management experience. Excellent interpersonal and communication skills. Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do. Potential Salary: $70,000 - $90,000 annually Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr