Customer Service Representative

Customer Service Representative

We are looking for a friendly and dependable Customer Service Representative to join our team. This role helps customers with shipping, printing, packaging, and other store services while providing an excellent in-store experience. Schedule

• MondayFriday: Store open 10 AM 6 PM
• Team hours: 8:30 AM 6:30 PM
• Saturday: Half-day shift
• Closed on Most Federal Holidays

What We Offer

• Competitive compensation
• Flexible scheduling
• Paid Notary Public certification (if required)
• Career growth opportunities
• Friendly team environment

Key Responsibilities

• Assist customers with shipping, packaging, and printing services
• Operate point-of-sale system, printers, and store equipment
• Process orders and provide product/service recommendations
• Support store promotions and marketing
• Sort and manage virtual mailbox mail
• Fingerprinting Processing

Qualifications

• Excellent customer service skills
• Strong multitasking and communication abilities
• Detail-oriented with good time management
• High school diploma or equivalent
• Valid driver's license required
• Retail/POS software experience preferred

Physical Requirements

• Ability to stand for extended periods
• Ability to lift up to 50 lbs

If you enjoy working with customers and staying busy in a fast-paced environment, we'd love to hear from you.

Compensation: $13.00 - $14.00 per hour

At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

We invite EVERYONE to apply!

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.