Quality Assurance Analyst

Department: Information Technology | Enterprise PMO Location/Schedule: Remote Classification: Full-Time / Exempt Who We Are: Old Republic is a leading specialty insurer that operates diverse property & casualty and title insurance companies. Founded in 1923 and a member of the Fortune 500, we are a leader in underwriting and risk management services for business partners across the United States and Canada. Our specialized operating companies are experts in their fields, enabling us to provide tailored solutions that set us apart. Position Overview: The QA Analyst is a key member of the Enterprise Project Management Office (EPMO) and is responsible for ensuring that project deliverables, processes, and documentation meet established quality standards. Working cross-functionally with project managers, business systems analysts, project teams, and stakeholders, the QA Analyst designs and executes quality assurance frameworks that support consistent, compliant, and high-quality project outcomes across the enterprise portfolio. Essential Job Functions: Develop, document, and maintain QA plans, test strategies, and test cases for EPMO-managed projects. Execute functional, regression, integration, and user acceptance testing (UAT) across project phases. Validate that project deliverables align with defined acceptance criteria, business requirements, and compliance standards. Identify, document, and track defects through resolution using approved defect management tools. Drive defect management discipline, including triage, prioritization, resolution tracking, and root cause analysis. Uphold and enforce SDLC quality standards, templates, and governance frameworks across all active projects. Contribute to lessons-learned documentation and post-project quality retrospectives. Serve as a quality subject matter expert on project teams, advising on risk mitigation and quality best practices. Facilitate UAT sessions with business stakeholders, providing guidance and capturing structured feedback. Coordinate with vendors, system integrators, and IT teams to ensure third-party deliverables meet quality requirements. Produce clear, accurate QA reports including test summaries, defect logs, and quality scorecards for stakeholder review. Report quality metrics and trends to EPMO leadership to support continuous improvement initiatives. Communicate testing status, blockers, and outcomes clearly to project teams and EPMO leadership. Qualifications: Bachelor’s degree in information technology, Business Administration, Computer Science, or a related field. 3+ years of experience in quality assurance, software testing, or a related project management role. Demonstrated experience writing test plans, test cases, and defect reports in a structured environment. Experience with SDLC methodologies including Waterfall and Agile/Scrum. Strong analytical, critical thinking, and problem-solving skills with acute attention to detail. Excellent written and verbal communication skills with the ability to engage both technical and non-technical audiences. Familiarity with tools such as Azure DevOps, Jira, ServiceNow, or similar platforms. Knowledge of compliance frameworks (e.g., Sarbanes-Oxley (SOX)) relevant to quality management. Ability to work with confidential information and maintain confidentiality. Travel may be required. ORI is an Equal Opportunity Employer. ORI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr