Sr. Director, Pharma Industry Advisor
Salesforce
About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we\'re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce\'s core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About The Role We are seeking a visionary and experienced Industry Advisor to the Pharma+ accounts. This individual will have a beginner\'s mindset to approach growth in Pharma for Salesforce, deeply understand Pharma and adjacent industries like distributors, animal health, CROs, and other Pharma adjacent business models in life sciences. This person would be responsible for partnering with sales, product, professional services, partners, etc. to drive growth strategies around key Pharma+ accounts in both the Enterprise and Commercial space. The primary responsibility is driving cross-functional growth strategies aligned with Sales leaders, deal acceleration with customer-facing engagements, and supporting thought leadership and industry events along with global counterparts in the LS COE. The ideal candidate will work collaboratively, build trust quickly and demonstrate executive presence. This person must be senior enough to present to any level within Salesforce or a customer organization but must be resilient and willing to get the work done with a start-up mentality. Key Responsibilities Customer & Event Engagements: Work directly with key clients across biopharma and life sciences, bringing strong industry understanding, structured problem solving, strategic clarity, executive presence (verbal and written) and create pathways forward to deliver growth. Represent Salesforce at key industry events, identifying new growth opportunities and building relationships with key industry stakeholders Direction For Industry Solutions & Growth Strategy Steward key strategic efforts such as Industry Councils, executing key deliverables, inclusive of our Operating Plan, Industry North Star, and Market Imperatives, designed to align our cross functional partners in the business to meet our business objectives. Influence industry solutions creation to help educate and enable sales, pre-sales, and customer success teams so they can speak the customer\'s language. Credible, Inspiring, & Relevant Industry Thought Leadership Analyze internal and external data, analysts\' reports and more to create points of view on market trends, performance, risks and opportunities. This work informs how Salesforce will navigate headwinds, prioritize solutions in the market, and position capabilities with clients. It is also the fuel for thought leadership externally to build market credibility. Key Activities Co-lead industry long-term strategy and drive cross-functional growth outcomes Prioritize key accounts and customer relationships to remove friction from deal cycles and drive trust, relevance, and credibility with customers at the VP+/C-Suite level Partner cross-functionally on relevant content for events, marketing materials, and partner GTM activities Support partner & sales enablement content creation & activities Support market-ready solution direction & growth strategy execution Represent Salesforce at industry events, building relationships and growing the brand Develop go-to-market strategies specifically designed to compete with dominant players in the retail technology market Experience / Skills Required 10+ years of Pharma industry specific experience - Preferred expertise in pharma clinical operations, medical and/or commercial. 10 years of high tech company experience and/or large system integrators supporting the above industries Undergraduate degree, advanced degree preferred Hands-on leader, "get it done" operating style, and participant in industry associations Experience with deploying or using innovative technology solutions with a hardworking vision for how we can change the industry in the age of AI Outstanding written, verbal communication, presentation skills in front of audiences ranging from small executive meetings to very large keynote presentations Self-starter with ability to multitask in the fast-paced and high-pressure work environment of a start-up paced software company Strong customer orientation and results-driven leader Strong understanding of Salesforce products and their industry fit Outstanding problem solving and analytical skills; demonstrated ability to structure complex problems, develop hypotheses, and present well-supported solutions Preferred Skills Validated ability in leading digital transformation and large-scale change management efforts Strong understanding of AI and the potential to transform the pharma industry Ability to influence across a broad spectrum of individuals and functions Demonstrated ability to analyze and interpret data for value based discussions Action-oriented, entrepreneurial, flexible and innovative approach to operational management Ability to engage and motivate teams Ability to lead through organizational change in a virtual environment Unleash Your Potential When you join Salesforce, you\'ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we\'ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what\'s possible — for yourself, for AI, and the world. Equal Opportunity Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. #J-18808-Ljbffr Salesforce
$215k - $275k
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