Legal Operations Senior Consultant - Remote

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Job Title Legal Operations Senior Consultant - Remote Requisition Number R7823 Legal Operations Senior Consultant - Remote (Open) Location California - Home Teleworkers Additional Locations Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more} Job Information CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work. We are actively hiring for a Legal Operations Senior Consultant - Remote! Your Role: Working under limited direction from Legal Operations or Litigation leadership, the Legal Operations Sr. Consultant, oversees key areas of the legal operations function. This role owns moderately complex initiatives, supporting department and division priorities while contributing to process improvement and change management efforts. Your Work: Essential Functions / Principal Responsibilities Owns and/or leads moderately complex legal or litigation operations projects involving multiple stakeholders. Applies project management and change management concepts to drive adoption of new processes, tools, and workflows. Identifies operational gaps, risks, and improvement opportunities, implementing practical solutions. Drives and facilitates the adoption of new and updated processes, workflows, tools, and vendor solutions to support consistent implementation and effective day‑to‑day use. Communicates effectively with attorneys, legal staff, litigation leadership, vendors, and business partners while safeguarding confidentiality. Schedules, prepares agendas for, and facilitates meetings related to projects and project portfolio management. Prepares reports, analyses, and presentations for leadership audiences. Primary Responsibilities – Legal Operations Manages recurring operational activities and supports compliance with enterprise and legal department standards. Partners with attorneys, finance, IT, and other business functions to support corporate law, litigation and division-wide initiatives. Primary Responsibilities – Litigation Operations Coordinates project management activities across litigation operations, including facilitating monthly project meetings, tracking progress, helping prioritize work, and identifying and resolving roadblocks. Partners with internal stakeholders such as IT, strategic sourcing, facilities, finance, and other business functions to support cross-functional initiatives. Leads key litigation operations projects directly. Required Experience, Education and Skills Bachelor’s degree in a related field, or an equivalent combination of education and relevant experience. Typically, a minimum of 8 years of relevant legal, legal operations, or litigation operations experience. Demonstrated experience managing operational functions and supporting cross-functional initiatives. Advanced knowledge of legal concepts, terminology, and procedures relevant to legal or litigation support functions. Strong understanding of law office and litigation office administration, facilities management, budgeting, purchasing, and legal technology. Working knowledge of legal operations, litigation operations, project management, financial management, and process improvement concepts. Demonstrated ability to manage people, prioritize competing demands, and operate with limited direction. Proven ability to analyze issues, develop solutions, and support implementation. Strong interpersonal, written, and verbal communication skills. Proficiency with Microsoft Word, Excel, and matter or case management systems; ability to prepare reports and analyses. Ability to lead meetings and collaborate across functions What would make us excited about you? 3–4 years of people leadership or supervisory experience. Paralegal certification or other relevant professional certifications. Change management, project management and/or process improvement certification. Experience preparing presentations and documenting workflows using PowerPoint or similar tools. Knowledge of change management or project management methodologies. Experience supporting staff counsel or in-house litigation operations. Experience supporting multiple law offices or geographically dispersed teams. Experience leading moderately complex projects involving multiple stakeholders. Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects) Champions our cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.) Demonstrates a company ownership mindset, thinking beyond boundaries of their own area Travels as needed for role, including divisional / team meetings and other in-person meetings Fulfills business needs, which may include investing extra time, helping other teams, etc Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska. Why Choose a Career at CSAA IG? At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive. Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success. Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration. Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market. Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact View email address on click.appcast.io If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education. CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). CSAA Insurance Group is an equal opportunity employer. #LI-SD1 The national average salary range for this position is $80,865.00-$89,850.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $80,865.00-$107,900.00. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 12% of eligible pay. This job posting will be unposted on Tue, 14 Jul 2026. About CSAA Insurance Group CSAA Insurance Group, a AAA insurer, offers automobile, homeowners and other personal lines of insurance to AAA members through AAA clubs in 23 states and the District of Columbia. Founded in 1914, the company has been rated “A” or better by A.M. Best for more than 90 years, and is one of the top personal lines property casualty insurance groups in the United States, according to the National Association of Insurance Commissioners. Headquartered in Walnut Creek, California, we have more than 3,800 employees located primarily in Arizona, California, Colorado, Nevada, New Jersey, and Oklahoma. Guided by the mission to create AAA members for life by fulfilling our promise to be there when they need us, our employees are deeply committed to building relationships and exceptional service. We are proud of our values-based culture and are frequently recognized as a leader in employee professional development, corporate responsibility, diversity and wellness. We are “A community that works.” Top 100 for Leadership Development in Leadership Excellence magazine Perfect score in the Human Rights Campaign’s corporate equality index Gold-Level Fit-Friendly Award from the American Heart Association Repeatedly one of 50 most community-minded companies in the U.S. by Points of Light For more information on CSAA Insurance Group, please visit About AAA The American Automobile Association (AAA) is a federation of approximately 40 automobile clubs serving more than 56 million members. The auto clubs provide a range of services, including emergency roadside service, remote battery delivery and selected DMV services to its members. The AAA Federation owns and manages the AAA brand, licensing the AAA brand to member clubs. In 2011, CSAA Insurance Group separated from the AAA of Northern California, Nevada and Utah club, reflecting its coast-to-coast operations. Under its brand license with the AAA Federation, CSAA Insurance Group has the rights to call itself “a AAA insurer,” to sell “AAA Insurance” and to use the AAA logo. The AAA logo is one of the most recognized brands in the country, providing member clubs and CSAA Insurance Group with immediate recognition and credibility. For more information on AAA, please visit