Business Development Representative, CA

Business Development Representative

$24.04 - $28.25 per hour

Passionate about customers, personable, a team-player, inquisitive, go-getter, self-motivated, highly organized.... If these words describe you, the Business Development Representative position may be exactly what you are looking for!

The Business Development Representative (BDR) is responsible for managing a territory including the customers and prospects assigned to it by partnering with contractors to sell paint products, sundries and equipment. The successful BDR will work closely with customers not only to be a valued supplier, but also as a business partner, aiding the customer in growing and developing that customer's business. The resulting relationship is quite unique. The customers comprising a BDR's territory are exclusively low volume – as measured by actual sales to Dunn-Edwards. It is the role of the BDR to assess the true potential volume of the customer and grow that volume to a sufficient level where the customer is reassigned to an OSR, or efficiently manage small potential customers on an ongoing basis. This role, while responsible for closing sales to the assigned customer, is an inside sales role.

General Purpose of Job:

The Business Development Representative (BDR) is responsible for managing a territory including the customers and prospects assigned to it by partnering with contractors to sell paint products, sundries and equipment. The successful BDR will work closely with customers not only to be a valued supplier, but also as a business partner, aiding the customer in growing and developing that customer's business. The resulting relationship is quite unique. The customers comprising a BDR's territory are exclusively low volume – as measured by actual sales to Dunn-Edwards. It is the role of the BDR to assess the true potential volume of the customer and grow that volume to a sufficient level where the customer is reassigned to an OSR, or efficiently manage small potential customers on an ongoing basis. This role, while responsible for closing sales to the assigned customer, is an inside sales role.

Essential Roles and Responsibilities:

• The BDR will be responsible for managing a list of customers identified throughout the region and (1) reintroducing them to Dunn-Edwards if they have stopped purchasing (2) drawing them into the store locations to purchase materials and take part in training events and activities and (3) for growing the overall sales contribution of this aggregate list of customers
• Will focus on House Accounts (for which no commission is paid currently) and on OSR accounts that are purchasing little to no product as identified by the DSM and GSM
• The BDR will coordinate with local OSR to enhance service, communication and to assist in growing the business. These customer accounts will remain in the OSR sales books within each individual territory
• Close communication between the OSR and the BDR will be critical
• BDR will use many techniques to increase brand awareness amongst these target customers including telemarketing, event sponsorship, mailings and other concepts developed by the BDR
• Will learn and develop in their role by helping with some support work for the OSR accounts and as such, this position is a training ground for a future Outside Sales Representative

Are You?

• Confident, assertive, and motivated to succeed
• Flexible and excited by a fast paced, diverse work environment
• Known for your responsiveness and excellent customer service
• Able to function well autonomously and as a team member
• Proud of your hands-on, high work ethic approach
• A skilled problem solver, short-term & long-term
• Highly effective at managing your time
• PC proficient in a Windows environment

Supervisory Responsibilities:

There are no subordinate supervisors reporting to this position. There are no non-supervisory employees reporting directly to this position.

Communication and Language Requirements:

• For safety reasons, applicant is required to have ability to read, write, and

communicate in English

• Must have excellent verbal and written communication skills
• Must have ability to read, analyze, and interpret professional publications
• Must have ability to produce reports, effectively present information, and respond to questions from individuals and groups
• Bilingual (English/Spanish) is strongly preferred

Education and Experience Requirements:

• Bachelor's Degree is preferred
• The ideal candidate will have 2 or more years of experience dealing directly with customers in a sales and service environment

Other Experience: Bilingual in Spanish and previous coating industry experience is a plus

Physical Demands of Essential Job Functions: See appropriate boxes below for amount of time spent in the following activities.

Store and Outside Sales: Store and Outside Sales positions may have physical requirements that include, but are not limited to: (1) Lifting of items, such as sundries or containers of paint weighting from 5 to 75 pounds (2) Use of electronic equipment including, but not limited to computers, point of sale devices, communication devices (3) Driving a large delivery truck/vehicle (4) Climbing ladders (5) Walking on uneven surfaces, e.g., active construction sites (6) Interactions with customers, both face-to-face and on the telephone (7) Interaction with customers relating to color (8) Standing for long periods of time (9) Use of a respirator

Dunn-Edwards is an Equal Opportunity Employer, M/F/D/V.

Location: Los Angeles and San Gabriel Area

Licenses & Certifications:

Drivers License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.