Director of Sales

A AAA four-diamond resort & spa is seeking an outgoing, determined, and customer-focused leader to serve as the new Director of Sales. This individual will lead, motivate, and support the team while maintaining strong inter-departmental communications. This role contributes to the overall direction of the resort and effectively manages all sales expenses, while maintaining a focus on exceeding budgeted revenues and established RevPAR goals. Responsibilities Develop and manage effective business plans for the assigned segment. In partnership with the Marketing team, design collateral and digital support information, utilize and leverage all advertising and public relations opportunities. Emphasis on exceeding established group room revenue and ADR targets. Effectively maintain accounts to achieve business objectives. Identify and stay abreast of industry trends to provide leadership and education regarding the Leisure Segment. Work closely with DOSMs to effectively communicate new trends and develop strategies to increase revenue. Responsible for the management of customer decisions and the relationship process. Responsible for directing and leading activities through internal and external resources. Define and improve the customer value proposition by assessing the competitive area as it relates to the segment. Work closely with all levels of the organization to resolve complex issues or concerns, communicating in a clear, concise manner. Qualifications College degree or equivalent experience. Director of Sales & Marketing experience in an upscale luxury hotel/resort preferred. Must have 8 – 10 years of senior sales and/or marketing leadership experience managing more than 10 employees. Must be a self‑starting team player who contributes positive energy. Strong interpersonal skills and the ability to work in a team‑oriented environment. Excellent ability to conduct group presentations, written and oral. Ability to manage multiple priorities and re‑prioritize when necessary. Strong business planning, account planning, and budget management skills. Demonstrated ability to be creative in developing strategies that will drive revenue. Demonstrated ability to tie strategies and planned actions to results. Strong financial/statistical analysis and business case development skills. Strong understanding and expertise in the sales process. Extensive experience with account management. Proficient in the use of Excel, Word, and PowerPoint. Travel – 15%. Reference #4422 Location: North Carolina Contact: Wendy Moran, Global Head of SearchWide Connect | SearchWide Connect, View email address on click.appcast.io #J-18808-Ljbffr Santacruz