Volunteer Director

Job Description

Job Description

VOLUNTEER DIRECTOR

Department: Child Hunger

JOB SUMMARY

The Volunteer Director promotes the vision for easy and meaningful volunteering experiences, and ensures the program aligns with OMC’s mission, values, and strategic plan. Through program and systems development, the Volunteer Director utilizes their skills to enhance and grow volunteering options at all program sites and virtual options, supporting the organization’s work from anywhere. This position champions a culture of volunteer inclusion among all staff, encouraging volunteer involvement in every area of the organization. This position requires an understanding of nonprofit organizational structure, volunteer utilization, and the development of scalable systems.

ESSENTIAL DUTIES AND FUNCTIONS

• Develop a comprehensive volunteer program to include virtual or remote volunteering opportunities, and a program that encompasses recruitment, appreciation, and retention of volunteers.
• Implement a system to easily process, onboard, train, and track volunteers and their service hours for both individuals and groups.
• Collaborate closely with staff in other OMC departments and programs for volunteer program development and effective volunteer utilization.
• Create, implement, and oversee KPIs and OKRs for the volunteer program.
• Maintain consistent and accurate records of all volunteer communication and activity in software programs or systems accessible to other staff and leadership.
• Identify new opportunities for volunteers to engage in the mission both physically and virtually.
• Promote deeper levels of commitment, encouraging volunteers to serve in new ways, to include other OMC programs or initiatives, and giving financially.
• Establish and nurture an organizational culture of volunteerism where volunteers are valued and utilized at every level of the organization.
• Perform all other duties assigned by the Executive Director of Operations

SUPERVISORY RESPONSIBILITIES

• N/A

REQUIRED EXPERIENCE AND QUALIFICATIONS

• N/A

PREFERRED EXPERIENCE AND QUALIFICATIONS

• Bachelor’s degree.
• Experience in areas such as project management, development, strategic planning, and volunteerism.
• Knowledge or experience in orphan care ministry.

COMPETENCIES

• Present oneself, both at and outside of work, in a manner keeping with One More Child’s Core Values of Humble, Hungry, Wise, and Called.
• Excellent organizational skills.
• Customer service skills.
• Ability to build effective professional working relationships internally and externally.
• Effective communication skills, attention to detail, and ability to multi–task, stay organized.
• Presents him or herself outside the agency in a manner in keeping with the OMC’s core values and

mission statement.

• Ability to maintain confidential information.
• Promote team culture and work as part of a team.
• Exhibit a positive attitude and have ability to handle difficult situations.
• Adept at problem-solving, decision-making abilities, and conflict resolution skills.
• Empathy and ability to work with people from disadvantaged, marginalized, or socially excluded

backgrounds.

• Ability to follow directions and willingness to work in a team environment.
• Strong customer service, interpersonal skills and communication skills.
• Patience and positive attitude.

SPIRITUAL QUALIFICATIONS

• It is the mission of One More Child to provide Christ-centered services to vulnerable children and struggling families. As stated in the Second Amended and Restated Articles of Incorporation, One More Child provides these services in a Christian context consistent with The Baptist Faith and Message (2000). Employees of One More Child commit to live in a manner that is not contrary to this foundational statement of faith.
• Have had a personal conversion experience with Jesus Christ and been scripturally baptized.
• Possess a sense of commitment to ministry through vocation.
• Hold a sincere desire to seek God and His kingdom.
• Demonstrate personal and devotional habits and practices such as Bible study, prayer, and daily meditation.
• Be a member of a New Testament, evangelical church in the local community and attend regularly.
• Engage in witness activities as a normal part of life.

PHYSICAL DEMANDS

These physical requirements are not exhaustive, and One More Child may add additional job-related physical demands to these if the need arises. Corrective devices may be used to meet these physical requirements.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to walk and reach with hands and arms. The employee must be able to operate a forklift. Specific vision abilities required by this job include close vision.

This job requires the ability to work in stressful conditions from time to time and remain focused for extended periods of time. The ability to lift up to 50 pounds (boxes, documents, and/or equipment) may be required on occasion.

WORK ENVIRONMENT

The work environment describes the conditions that an employee may encounter when performing their job duties, including but not limited to, the essential functions of the position. Reasonable accommodation may be available to enable individuals with disabilities to perform these duties.

Job functions are performed in a warehouse setting.

DISCLAIMER

This job description is not intended to be an all-inclusive list of the requirements of this position, but to describe the general nature of the job and provide a reasonable representation of its activities. Additional related work may be identified and assigned by the organization and included as an area of responsibility while assessing performance.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

One More Child is committed to a workplace environment that encourages growth and respect for all current and prospective employees based upon job-related factors such as their educational background, work experience, and ability to perform the essential functions of a particular job. It is the policy and practice of One More Child to prohibit any form of discrimination or harassment based on statuses protected under federal, state, or local laws which are applicable to the organization. As a religious organization, One More Child provides services in a Christian context consistent with The Baptist Faith and Message (2000). Employees of One More Child commit to live in a manner that is not contrary to this foundational statement of faith.

CLEARINGHOUSE

In compliance with House Bill 531 (2025), please access the State of Florida's Background Screening Clearinghouse Education and Awareness website: