AI Contact Center Transformation Lead
ONE (Open Network Exchange)
ONE (Open Network Exchange) is seeking a Manager, Contact Center AI & Insights to drive AI strategy and technology roadmaps for contact center innovation in Scottsdale, AZ. You will lead adoption, optimization, and analytics across platforms like Sense, Observe.AI, and more to boost agent performance and customer experience. You will partner with executive leadership to deliver measurable outcomes, dashboards, and ROI, while coordinating across Operations, Technology, Product, and Analytics #J-18808-Ljbffr ONE (Open Network Exchange)
Vacancy posted 1 day ago
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